Administrator (12 Month FTC)

Practice Plus Group; Brixton; On-site; GBP 25,000 - 29,000; Full time

Job summary

A healthcare provider in Brixton is seeking an Administrator for HMP Risley. This full-time role requires extensive administrative experience and ideally some healthcare setting exposure. Responsibilities include managing patient records and liaising with the healthcare team. The position offers a competitive salary, professional development opportunities, and a robust benefits package, all while making a difference in patient care.

Benefits

Company pension scheme

25 days annual leave

Extensive wellbeing benefits

Employee assistance helpline

Qualifications

• Extensive experience within an admin based role, using internal systems.
• Experience in a healthcare setting is highly beneficial.
• Experience updating records, ideally patient records.

Responsibilities

• Being the first point of call for the healthcare team.
• Use SystmOne to update and maintain patient records.
• Coordinate bed watch and escorts for external hospital appointments.

Skills

Extensive experience within an admin based role

Experience in a healthcare setting

Experience updating patient records

GCSE or equivalent in Maths and English

Tools

SystmOne

EMIS

Job description

About The Role

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for an Administrator to join the team at HMP Risley, a Category C male prison located near Warrington. HMP Risley offers a fast paced, unique rewarding environment to learn and develop.

This is a patient facing role which offers lots of variety. Looking after the primary care team, you will be the point of contact for the healthcare admin team!

This is a crucial role ensuring that the team are fully supported, and that patients receive the best care possible.

This role is being offered on a 12 month fixed term contract.

Hours:

This is a full time role, working 37.5 hours per week. Shifts are Monday to Friday, between 08:00 - 17:00.

Salary:

This position is full time, you’ll receive an annual salary between £25,821 - £28,574 - depending on experience.

How will we support you?

• Bespoke induction, including our Introducing Health in Justice training course
• Competency framework
• Regional and national career development opportunities
• Our bespoke Learning Management System to address your learning needs
• Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks

What you'll be doing

• Being the first point of call for the healthcare team, you will respond to emails (Practice Plus Group and NHS), receive calls, arrange and chase referrals and appointments (internal and external), assist the release and transfer of patients (including follow on care and medication) and much more!
• Use SystmOne to update and maintain patient records
• Check patients in for appointments, acting as the admin contact for prisoners and helping them with any healthcare queries, applications or issues
• Work closely with the wider prison team, coordinating bed watch and escorts for external hospital appointments
• Minute take as necessary

If you are interested in career development, we have a wide range of opportunities for you to develop your skills and experience, which include both internal and external options for development and learning.

It doesn’t stop there

… we also offer:

• Company pension scheme
• 25 days annual leave increasing with service up to 28 days per year, plus public bank holidays
• An extensive range of wellbeing and lifestyle benefits
• Discounts on shopping and leisure activities
• Support to grow in your role and continue your professional development
• Excellent long-term career prospects
• 24/7 employee assistance helpline and financial assistance when you need it

What we’ll look for in you

The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. We’re the UK’s leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.

Practice Plus Group’s purpose is to Unlock your best work life and we stand by our core values:

• we treat patients and each other as we would like to be treated
• we act with integrity
• we embrace diversity
• we strive to do things better together

We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.

Our new Administrator will have:

• Extensive experience within an admin based role - using internal systems, responding to emails, answering phone calls etc
• Any experience in a healthcare setting would be highly beneficial, as would using SystmOne or EMIS
• Experience updating records, ideally patient records, within a system
• GCSE or equivalent in Maths and English is essential

Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If you’re looking for a role where you can develop your existing healthcare skills and learn something new every day in an environment that never stands still, then this could be the right opportunity for you.