Administrative Assistant - Sales and Quoting - Residential Property - Solihull

HCB Solicitors Limited; Metropolitan Borough of Solihull; On-site; GBP 40,000 - 60,000; Full time

Job summary

A law firm in Solihull is seeking an Administrative Assistant for its Residential Property Department. This role involves supporting the Business Relationship Manager by handling client queries, providing quotes, and maintaining data. The ideal candidate will have strong interpersonal skills, be proactive, and possess a customer-oriented mindset. Working hours are Monday to Friday on-site, with an attractive salary based on experience.

Qualifications

• Proven ability to build long-term client relationships.
• Proactive and self-motivated in a sales environment.
• Strong communication skills via phone and email.

Responsibilities

• Act as the first point of contact for clients.
• Provide information and quotes to prospective clients.
• Complete internal forms and track data.
• Communicate with clients via various channels.

Skills

Strong interpersonal skills

Ability to work independently

Customer service orientation

Attention to detail

Job description

Administrative Assistant Quoting and Sales - Residential Property - Solihull

Main Purpose of role

Primarily to work alongside the Residential Property Department, to provide admin support to the Business Relationship Manager to deal with initial client queries for quotes on sales and purchases. A basic understanding of sale and purchase process and the ability to work independently and prioritise workload is essential for this role. This role is based in the Solihull office.

Strong interpersonal skills with the ability to build long term relationships. Proactive, self-motivated and driven in a customer sales and service environment.

Key Tasks

• To be the first point of contact for clients, speaking with prospective clients over the phone.
• Completing internal forms and tracking of data
• Provide clients with information they need regarding legal services within the Residential property Department, and following up to maximise conversion from a lead to a sale.
• Provide accurate quotes to prospective clients.
• Communication with clients via email, phone and web queries.
• To work in a safe and secure manner, with regard to the Health and Safety at Work Act.
• High level of attention to detail
• To undertake any other reasonable activity requested by the Firm

Details

• Hours: Monday to Friday (on site)
• Attractive salary dependent on experience

Working on a fixed fee basis means there is no uncertainty as to your outlay.