Account Manager - Credit & Franchise Growth

Snap-on; Kettering; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading tools and equipment provider in the UK is looking for an Account Manager to manage their credit and lease business portfolio. This role involves building relationships with franchisees, addressing payment issues, and driving credit program adoption. Candidates should have excellent communication skills, experience in collections or credit management, and a proactive approach. The role offers benefits including additional leave and a company pension.

Benefits

Additional leave

Canteen

Company events

Company pension

Cycle to work scheme

Enhanced maternity leave

Enhanced paternity leave

Free flu jabs

Free parking

Life insurance

On-site gym

On-site parking

Private medical insurance

Referral programme

Sick pay

Qualifications

• Experience in credit management or collections in financial services.
• Professional telephone manner for effective communication.
• Ability to analyze portfolio performance and forecast results.

Responsibilities

• Manage the receivables portfolio while working with franchisees.
• Educate franchisees on credit processes and programs.
• Resolve customer payment issues and maintain relationships.

Skills

Excellent communication skills

Proficiency in Microsoft Office

Strong organizational skills

Ability to manage multiple priorities

Proactive and solution-focused approach

Outgoing personality

Education

5 GCSEs/O Level equivalent

2–4 years of collections experience

Job description

A leading tools and equipment provider in the UK is looking for an Account Manager to manage their credit and lease business portfolio. This role involves building relationships with franchisees, addressing payment issues, and driving credit program adoption. Candidates should have excellent communication skills, experience in collections or credit management, and a proactive approach. The role offers benefits including additional leave and a company pension.