Account Manager

SearchLand Ltd; Greater London; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

A leading PropTech company is seeking an Account Manager to own and grow a portfolio of existing customers. The role involves driving product adoption and managing renewals. Candidates should have over 3 years of experience in Account Management or similar roles. Strong communication and organizational skills are essential. The position offers a competitive salary and a hybrid working model, with the opportunity to work from the office two days a week if London-based or two days a month if outside London.

Benefits

Competitive salary

Salary sacrifice pension scheme

25 days holiday + bank holidays

HealthShield cash plan including dental

MacBook and home office contribution

Monthly socials and team lunches

Qualifications

• 3+ years’ experience in Account Management, Sales, or Customer Success.
• Proven ability to manage renewals and identify growth opportunities.
• Right to work in the UK.

Responsibilities

• Own a portfolio of customer accounts as the primary point of contact.
• Drive strong product adoption and manage subscription renewals.
• Gather and relay customer feedback for product improvements.

Skills

Account Management

Customer Success

Sales

Strong communication skills

Organizational skills

Tools

HubSpot

Stripe

Job description

Salary : £45,000 – £55,000 dependent on experience

Working Location : Hybrid | 2 days a week in our Old Street office if London based or 2 days a month in office if outside of London

Account Management | SaaS | PropTech

🏢 About Searchland

Searchland is a high-growth B2B PropTech company transforming how businesses access and use property data. Our platform enables developers, land agents, planners, and infrastructure teams to identify opportunities, assess risk, and make faster, data-driven decisions.

We’re building a collaborative, inclusive team in London and are looking for commercially minded people who enjoy ownership, accountability, and building long-term customer relationships.

👩💼 About the Role

As an Account Manager, you’ll own and grow a portfolio of existing customers, acting as the commercial lead for each account. Your focus will be on ensuring customers clearly understand the value of Searchland, remain engaged with the platform, and renew and expand their subscriptions over time.

You’ll work closely with Customer Success, Sales, and Product to align customer outcomes with commercial success – turning strong product adoption into long-term partnerships and revenue growth.

📌 What You’ll Do

• Own a portfolio of customer accounts, acting as the primary commercial point of contact.
• Position Searchland’s product value clearly against customer goals, workflows, and outcomes.
• Drive strong product adoption in partnership with Customer Success to support renewals and growth.
• Manage subscription renewals end-to-end, proactively identifying and mitigating renewal risk.
• Identify and execute upsell and expansion opportunities based on usage, maturity, and customer needs.
• Lead confident, value-led commercial conversations with customers, including renewals and pricing.
• Gather and relay structured customer feedback to inform product improvements and roadmap priorities.
• Maintain accurate CRM records, renewal tracking, and revenue forecasting across your portfolio.
• Ensure operational follow-through on contracts, renewals, and billing in collaboration with internal teams.
• 3+ years’ experience in Account Management, Sales, Customer Success, or a similar commercial role.
• Proven ability to manage renewals and identify account growth opportunities.
• Strong communication skills with confidence in commercial discussions.
• Highly organised with strong attention to detail and process.
• Right to work in the UK.

Nice to Have

• Experience in SaaS, PropTech, or data-led platforms.
• Startup or scale-up experience.
• Familiarity with tools such as HubSpot and Stripe.
• Exposure to property, planning, energy, infrastructure, or retail sectors.
• Hybrid working: 2 days/week in our Old Street office
• Compensation : Competitive salary, salary sacrifice pension scheme, EMI Scheme
• Time off & wellbeing: 25 days holiday + bank holidays, birthday off, Christmas shutdown, HealthShield cash plan including dental
• Tools & perks: MacBook and a home office contribution
• Culture: monthly socials, team lunches, bake-offs, 3 Peaks challenge, and company trips abroad when targets are hit

🌍 Our Commitment to Inclusion

We are committed to creating an inclusive and diverse workplace where everyone feels valued and empowered to thrive. We welcome applications from all backgrounds, regardless of race, ethnicity, gender, sexual orientation, disability, age, religion, or any other characteristic. If you require any adjustments during the recruitment process, please let us know—we are happy to support you.

Role Type

Pay Rate

45000 GBP – 55000 GBP (Annum)

Company Overview

Behind every great project is a team of passionate professionals who bring ideas to life. We are designers, developers, strategists, and innovators, united by a shared vision to create meaningful experiences. Collaboration, creativity, and curiosity drive us forward, shaping the future with every project we take on.