Account Handler

IDEX Consulting; Chester; On-site; GBP 38,000 - 45,000; Full time

Job summary

A local broker in Chester seeks an experienced Commercial Account Handler to support Account Executives and manage client accounts. Responsibilities include handling renewals and documentation, building client relationships, and ensuring compliance. The ideal candidate is experienced in commercial insurance, possesses strong communication skills, and is organized. Salary up to £45,000, with a comprehensive benefits package and professional development opportunities.

Benefits

Comprehensive benefits package

Ongoing professional development

Supportive team environment

Qualifications

• Experienced in commercial insurance account handling (broker or insurer background).
• Confident communicator with great attention to detail.
• Strong organizational skills and ability to manage multiple priorities.

Responsibilities

• Support Account Executives with all aspects of commercial account handling.
• Manage client renewals, amendments, and documentation efficiently.
• Build strong relationships with both clients and insurers.
• Handle a varied book of business across Property, Liability, Motor Fleet, and Package policies.
• Provide technical support and ensure compliance with company and FCA guidelines.

Skills

Commercial insurance account handling

Communication skills

Attention to detail

Organizational skills

Education

Cert CII qualification

Job description

Overview

Are you an experienced Commercial Account Handler looking to take the next step in your career? Our client, a well-established local broker recently acquired by a larger national group, is seeking a talented handler to join their Chester team. This is an exciting time to come on board - blending the friendly, client-focused culture of an independent broker with the stability, resources, and progression of a national brand.

The Role

You'll work closely with a team of Account Executives to provide first-class service to a diverse portfolio of commercial clients. From renewals and mid-term adjustments to preparing presentations and liaising with insurers, you\'ll be a key part of ensuring client satisfaction and retention.

Key Responsibilities

• Support Account Executives with all aspects of commercial account handling.
• Manage client renewals, amendments, and documentation efficiently.
• Build strong relationships with both clients and insurers.
• Handle a varied book of business across Property, Liability, Motor Fleet, and Package policies.
• Provide technical support and ensure compliance with company and FCA guidelines.

About You

• Experienced in commercial insurance account handling (broker or insurer background).
• Confident communicator with great attention to detail.
• Strong organisational skills and ability to manage multiple priorities.
• Cert CII qualification (or working towards) preferred, but not essential.

What\'s on Offer

• Salary up to £45,000 (depending on experience).
• Comprehensive benefits package.
• Ongoing professional development with a clear career path within a growing organisation.
• Supportive and collaborative team environment.

Join a broker where you\'ll be valued for your expertise, supported in your progression, and part of an exciting new chapter of growth in Chester. For more information please contact Ian at IDEX

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Our Diversity, Equity and Inclusion Mission

At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.