Account Handler

Ecclesiastical Insurance Group; Billericay; Hybrid; GBP 34,000 - 40,000; Full time

Job summary

A leading insurance company is seeking an Account Handler to join their team in Billericay. This permanent position offers a salary of up to £40,000 plus bonus, with 37.5 hours of hybrid working per week. The successful candidate will liaise with clients, manage accounts, and negotiate terms, making strong communication and attention to detail key for success. Additional benefits include 28 days of annual leave, a group pension scheme, and educational support.

Benefits

28 days annual leave plus bank holidays

Birthday off

Group Personal Pension

Bonus scheme

Holiday buy scheme

Health and wellbeing benefits

Enhanced sick pay and parental leave

Paid time off for volunteering

Qualifications

• Strong attention to detail required.
• Ability to manage time and prioritize work.
• Contribute ideas and initiatives to the team.

Responsibilities

• Liaise with clients and update policies.
• Negotiate terms and quotes with underwriters.
• Manage accounts from renewal to closure.
• Process new business and finance setups.

Skills

Proven experience working in the UK insurance industry

Outcome focused and self-motivated

Effective communication skills

Education

Certificate in Insurance

Job description

Join to apply for the Account Handler role at Ecclesiastical Insurance UK

Our business Direct Corporate Risks Ltd part of the Lloyd & Whyte Broking Division is looking for an Account Handler to join the team in Billericay.

Responsibilities

• Liaising with clients on a daily basis, answering incoming telephone enquiries and dealing with any necessary policy amendments on motor fleet policies as required, including the updating of the MID and discussing risks with insurers and clients.
• Negotiating terms/quotes with underwriters.
• Account management including renewal chasers through to file closures.
• Undertaking vehicle amendments and adjustments, including updating the Motor Insurance Database.
• New business processing, finance set‑ups and documentation issue.

Qualifications

• Proven experience working in the UK insurance industry.
• Outcome focused, self‑motivated, enthusiastic & strong attention to detail.
• Ability to manage your own time and prioritise work without supervision, to meet deadlines.
• Able to communicate effectively with others.
• Strong contribution to the team through own ideas, initiatives and concepts.

What makes you stand out

• Hold a Certificate in Insurance.

Benefits

• 28 days annual leave plus bank holidays.
• Birthday off.
• Group Personal Pension.
• Bonus scheme.
• Holiday buy scheme.
• An array of health and wellbeing benefits, company cash plan, income protection and life assurance.
• Enhanced sick pay and parental leave.
• Support and funding toward study and professional qualifications.
• Paid time off for volunteering.

About the role

• Salary: Up to £40,000 plus bonus.
• Working hours: 37.5 hours per week.
• Duration: Permanent.
• Location: Billericay – Hybrid.

Our specialized focus lies in Waste & Recycling, Haulage and High‑Risk Liability sectors, with over 50 years of combined experience.

Hear from the hiring manager: “As a team we value teamwork, a drive to succeed, accountability and a desire to provide the very highest quality of advice to our clients – we provide extensive training so our team are not only specialists in insurance, but also in the industries in which our clients operate.”

If you need any additional support during the recruitment process, please let us know.