Account Director, Consumer - Up to £55k London, England, United Kingdom

Golin; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading PR agency in Greater London is seeking a Consumer Account Director to manage key consumer accounts and lead integrated campaigns. The ideal candidate will have significant experience in consumer PR, strong client relationship skills, and a track record of delivering impactful campaigns. This role requires a proactive mindset and excellent writing skills to engage different stakeholders effectively and ensure the success of media strategies.

Qualifications

• Solid experience in consumer PR/communications, ideally in an agency setting.
• Proven track record of leading mid–large accounts.
• Experience delivering integrated campaigns across multiple channels.

Responsibilities

• Lead day-to-day activities across consumer accounts.
• Run client meetings and planning sessions.
• Oversee content development and ensure strategic alignment.
• Mentor junior team members and create an inclusive team environment.

Skills

Consumer PR experience

Client relationship management

Integrated campaigns

Media landscape understanding

Excellent writing skills

Proactive mindset

Job description

We have recently become aware that individuals not associated with Golin have fraudulently used our name – to solicit applications for fake jobs, to conduct fake job interviews and to make fake job offers. Any request to schedule an interview and any bona fide offer of employment will only come from an authorised representative of Golin with an email [e-mail].

We urge you to be careful when sharing your personal information and to be aware of scams involving fake job postings and job offers.

We’re looking for aConsumer Account Directorwith strongconsumer brand PR experienceand a passion for creating work that people actually talk about.

You’ll lead day to day activity on one or more key consumer accounts, managing the client relationship, shaping strategy and driving integrated campaigns that span earned media, social, influencer and content. Many of our clients operate across multiple markets, so you’ll be comfortable working with different regions and local teams, even if your role is more UK focused.

Key Responsibilities

• Act as theday to day leadacross one or more consumer accounts, building trusted relationships with senior client stakeholders
• Runclient meetings, status calls and planning sessions, ensuring clear actions, follow up and momentum
• Understand your clients’business prioritiesand market context and ensure all activity ladders up to those goals
• Write and refinebriefs, messaging, story angles and toolkits, ensuring ideas are insight-driven and culturally relevant
• Work closely with creative, strategy, social and production teams toshape and stress testideas
• Overseecontent development, from press materials and social copy to influencer briefs and event concepts
• Support and coordinate activity acrossmultiple markets or regionswhen required, ensuring consistency
• Providestrategic oversighton media and influencer strategies, ensuring the right mix of channels and partners
• Support teams in building and maintainingstrong relationships with journalists, creators and partners
• Overseeevent, activation and partnership activity, ensuring flawless execution and alignment with brand strategy
• Line manage and mentorjunior team members, giving clear direction and constructive feedback
• Create a supportive, inclusive team environment where people feel able toshare ideas, challenge and grow

What You’ll Bring

• Solid experienceinconsumer PR / communications, ideally in an agency setting
• Proven track record ofleading mid–large accountsand being a key client contact
• Experience deliveringintegrated campaignsthat span PR, social, influencer and content
• Strong understanding ofmedia landscapesand consumer trends and how to turn these into smart, earned first ideas
• Excellentwriting and storytelling skillsacross formats (decks, press materials, briefs, POVs).
• Curious, proactive and solutions-focused, with a “how do we make this better?”mindset