Account Coordinator: Client Growth & Ops (Hybrid, 12m)

JLA ltd; United Kingdom; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading infrastructure solutions provider in the UK is seeking an Account Coordinator. This entry-level role involves managing high-net-worth client contracts, focusing on excellent customer service and effective communication. The ideal candidate has demonstrated empathy, strong organizational skills, and computer proficiency, specifically in Microsoft Office. The position offers a full-time contract with a comprehensive benefits package, including health resources and flexible working options.

Benefits

Health and wellbeing tools

Free onsite gym

Pension scheme

Flexible working

Colleague Recognition Scheme

Qualifications

• Outstanding customer service ability required.
• Experience in resolving customer queries essential.
• Demonstrated ownership of customer queries expected.

Responsibilities

• Work with a team of Account Coordinators and own client contracts.
• Manage a portfolio of high-net-worth contacts.
• Highlight opportunities for product and service upsell.
• Conduct proactive and reactive client conversations.

Skills

Outstanding customer service ability

Strong internal networking skills

High initiative

Excellent organisation skills

Clear verbal communication

Computer literate

Tools

Microsoft Office

Job description

A leading infrastructure solutions provider in the UK is seeking an Account Coordinator. This entry-level role involves managing high-net-worth client contracts, focusing on excellent customer service and effective communication. The ideal candidate has demonstrated empathy, strong organizational skills, and computer proficiency, specifically in Microsoft Office. The position offers a full-time contract with a comprehensive benefits package, including health resources and flexible working options.