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Collision Estimator: Repair Estimates & Customer Experience
Job summary
A leading collision repair service provider in Chicago seeks a Customer Service Representative to educate clients on vehicle repairs and insurance procedures, manage repair processes, and deliver exceptional customer experiences. Ideal candidates should have strong customer service and organizational skills, as well as knowledge of estimating systems. This position offers competitive compensation and benefits including medical, dental, and 401(k).
Benefits
Qualifications
- Strong customer service skills are essential.
- Ability to organize and manage multiple tasks efficiently.
- Familiarity with various estimating systems preferred.
Responsibilities
- Educate customers on vehicle repair processes and insurance procedures.
- Complete estimates after damage evaluation and lock final estimates.
- Manage repair processes and ensure quality standards.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.