Qa jobs in United Kingdom

SEI is seeking to hire an External Custody Analyst. You will play a key part in the team ensuring accurate administration and processing. You will enter trades, monitor trade flows and ensure timely execution of client trades as well as provide fast and complete resolution to any trade related or account set up issues.

Responsibilities to include, but are not limited to:

• Process and or approve daily trade activity in a multi-currency environment (Funds, ETF’s, Equities, FX’s etc)
• Client Order Monitoring
• Trade Placement
• Trade Execution
• Hedge Fund Experience – account opening and processing
• Ensure trading deadlines are met to aid timely processing
• Manage own workflow queues to complete all items by internal and external cut off times.
• Process ongoing account maintenance using internal proprietary systems to process monetary and nonmonetary transactions on client accounts to deadline and SLA’s.
• Ensure accurate client administration processing and provide value added servicing including the escalation of client related issues to team lead.
• To ensure a high standard of service is provided at all times in order to maximise the client experience.
• To play a key role in the resolution of complex client queries.
• To manage through to effective resolution all client technical support requests.
• To specialise in SEI Wealth Platform functions so as to be able to provide timely updates & resolution to client queries.
• Become the client facing subject matter expert for given operational processes, technical solutions and new service offerings.
• To participate in PSI/Agile releases with respect to client targeted/impacting developments.

Risk and Controls:

• QA daily workload to identify errors, provide feedback, help identify trends and contributing factors and recommend solutions
• Escalate any issues to Senior/Supervisor immediately
• Ensure procedures are up to date, complete and accurate
• Develop basic understanding of UK Operations and in-depth understanding of the department’s with upstream/downstream impacts in relation to Trade Executions.

Internal / external clients:

• Liaise with operating and business units as required to resolve processing problems as they arise
• Cultivate and maintain close external clients’ relationships
• Build and maintain relationships with agents, brokers and custodians to ensure SLA/KPI are being consistently met

• Experience in multi-currency asset dealing of Funds, ETF’s, Equities and FX.
• Knowledge of SWIFT/FIX format messaging preferred
• Relevant industry experience
• Ideally degree educated (or equivalent) with or be working towards IOC/IMC or similar.
• Some experience within financial services, private banking, mutual funds and investment advisory is preferred as is industry knowledge of private banking, asset management and investment processing.
• Knowledge and experience with Microsoft Office products including Word, Excel, Outlook and Access
• Strong understanding of transactional processes within wealth management coupled with the ability to identify workflow inefficiencies and deliver solutions to correct them.

• Process-oriented with strong attention to detail.
• Ability to handle multiple tasks and projects with tight delivery schedules.
• Effective written and verbal communication skills.
• Responsiveness, accountability and adaptability
• Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun. Please see our website for more information https://www.seic.com/

SEI’s competitive advantage:

To help you stay energised, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, strong pension plan, tuition reimbursement, hybrid working environment, and a work-life balance that enables you to relax, recharge and be there for the people you care about.

We are a technology and asset management company delivering on our promise of building brave futures (SM) —for our clients, our communities, and ourselves. Come build your brave future at SEI.

SEI is an Equal Opportunity Employer and so much more…

After over 50 years, SEI remains a leading global provider of investment management, investment processing and investment operations solutions. Reflecting our experience within financial services and financial technology our UK office is based between the City of London and the growing technology hub of Shoreditch. The open plan nature of our office space, flowing lines and numerous art installations are designed to encourage innovation and creativity in our workforce. We recognise that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance and offer our employees benefits, which include private medical care for you and your family, access to GPs online for appointments, enhanced family leave, volunteer days, access to thriving employee networks and not forgetting free fruit.

SEI Investments (Europe) Ltd (‘SIEL’) is authorised and regulated by the Financial Conduct Authority (FRN 191713).

AI Acceptable Use in the application and interview process:

SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals’ personal and professional lives. If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines.