Assistance jobs in United Kingdom

The opportunity has arisen to represent education in the dynamic work of the multi-agency safeguarding hub (MASH) in Durham.

We are seeking a well organised, adaptable individual with experience of assessing safeguarding risk and multi-agency working in education systems.

The MASH is a multi-agency environment where partners are responsible for screening referrals into the Local Authority Children’s Services, applying thresholds and undertaking enquiries in relation to the presenting referrals.

The role provides the vital education information required to fully inform these comprehensive multi-agency safeguarding assessments of risk, support decision making, as well as provide advice and guidance to other professionals as the link to education settings and services.

You will be working in a multi-agency environment to ensure enquiries are made and assessments completed within statutory timeframes.

You will also support children and young people who may be at risk of becoming missing from education through liaison with education settings, authorities and casework.

We encourage you to contact Philip Cox, School Attendance Manager via email at philip.cox@durham.gov.uk to arrange an informal discussion about the role.

You will be qualified to level 3 / 4 in a relevant subject area with substantial experience of working in an education or social care environment assessing risk and vulnerability.

You will be able to demonstrate experience of multi-agency working within statutory frameworks and have the skills and knowledge to assess, analyse and collate complex information and communicate this effectively to partners.

Please refer to the attached Person Specification for the full criteria.

If successful, you will be required to apply for a Disclosure and Barring Service Enhanced Disclosure.

Interviews will be held on Wednesday 4th February 2026.

We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website.

Rewards and benefits are subject to individual terms and conditions.

We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled people and offer support throughout the recruitment process.

We welcome applications from disabled people and those who are or consider themselves to be neurodivergent.

Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the Person Specification section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted. For guidance on completing your application, visit our website.

If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email RecruitmentCYPS@durham.gov.uk.

Follow us on Instagram.

Like us on Facebook.

Visit our website.