Assistant Service Manager

Hireology; Rochester; On-site; GBP 37,000 - 53,000; Full time

Job summary

A reputable automotive dealership in Rochester is seeking an Assistant Service Manager to lead their service department. In this role, you’ll inspire your team, ensure excellent customer experiences, and optimize operations. Ideal candidates will have experience in automotive service management, strong leadership skills, and a tech-savvy approach. Enjoy a competitive compensation and benefits package, including paid time off, 401(k) matching, and health insurance. Join us to drive success!

Benefits

Paid time off (PTO)

401(k) with company match

Medical, dental, and vision insurance

Health Savings Account (HSA)

Employee Assistance Program

Employer-paid life insurance

Opportunities for advancement and professional development

Qualifications

• Experience in automotive service management or dealership operations preferred.
• Strong leadership and communication skills are essential.
• Ability to thrive in a fast-paced environment while keeping cool under pressure.

Responsibilities

• Lead and inspire the service department team to deliver exceptional service.
• Ensure customer satisfaction by addressing concerns effectively.
• Optimize operations for efficient service department functioning.

Skills

Leadership and communication skills

Automotive service management

Ability to thrive in a fast-paced environment

Tech-savvy

Passion for customer satisfaction

Tools

Dealership software

Microsoft Office

Job description

Join Our Team at TomKadlec Honda – Assistant Service Manager Wanted!

Location: Rochester, MN | Full-Time | Pay: $50,000 – $70,000/year

About Us:

At Tom Kadlec Honda, we’re more than just a dealership – we’re a community hub for car lovers and customer service enthusiasts. Every day, we strive to make every customer’s experience exceptional, and we’re looking for a motivated Assistant Service Manager to help us drive that mission forward. If you’re passionate about leadership, automotive excellence, and making people smile, we want you on our team!

What You’ll Do:

As our Assistant Service Manager, you’ll be the engine that keeps our service department running smoothly. Your role will include:

• Leading & inspiring our team of service advisors and technicians to deliver top-notch service.
• Ensuring customers leave happy by resolving concerns and creating unforgettable experiences.
• Optimizing operations so our service department runs like a finely tuned machine.
• Supporting training and growth opportunities for our staff – help us build the next generation of automotive pros!
• Monitoring performance metrics and helping the Service Manager hit goals that matter.

What We’re Looking For:

• Experience in automotive service management or dealership operations preferred.
• Strong leadership and communication skills – you motivate, organize, and inspire.
• Ability to thrive in a fast-paced environment while keeping cool under pressure.
• Tech-savvy with dealership software and Microsoft Office.
• A genuine passion for customer satisfaction.

Why You’ll Love Working Here:

• Paid time off (PTO), including vacation and sick leave
• Fully vested Traditional and/or Roth 401(k) with company match
• Medical, dental, and vision insurance
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA)Telemedicine services
• 24/7 Employee Assistance Program
• Employer-paid life insurance
• Life and Accidental Death & Dismemberment (AD&D) coverage
• Short- and long-term disability insurance
• Critical illness and accident coverage
• Financial planning tools and resources
• Identity theft protection and legal support
• Employee vehicle purchase programs
• Discounts on products and services
• Opportunities for advancement and professional development

Ready to Shift Your Career Into High Gear?

Apply now and let’s drive success together!