Workshop Manager

Northgate Vehicle Hire Limited; Inverness; On-site; GBP 42,000; Full time

Job summary

A leading vehicle rental company in Inverness is seeking a Workshop Manager to oversee workshop operations and ensure high-quality service delivery. Candidates should have proven leadership skills, a strong focus on customer satisfaction, and experience in managing technical teams. The role includes excellent benefits, a competitive salary up to £41,820 plus bonuses, and opportunities for professional development within a dynamic environment.

Benefits

24 days holiday increasing with service

Well-being services including GP support

Employee vehicle-leasing schemes

Pension and share scheme

Benefits App with retailer discounts

Financial Wellbeing app for salary control

Qualifications

• Proven experience as a Workshop Manager, Service Manager, or similar role.
• Ability to lead and develop a workshop team under high standards.
• Strong focus on customer service and vehicle safety.

Responsibilities

• Ensure the workshop operates efficiently and meets performance targets.
• Drive innovation to minimize vehicle downtime and enhance service delivery.
• Develop the team and ensure compliance with technical and quality standards.

Skills

Workshop Management

Team Leadership

Customer Service

Technical Standards Compliance

Job description

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Workshop Manager

Reference: JAN20261026

Expiry date: 09:51, Mon, 9th Feb 2026

Location: Inverness

Benefits: A superb range of exclusive benefits and discounts

Salary: up to £41,820 basic + Bonus + excellent company benefits

Weekly Hours: 42.5 / Week

About us

We are the UK's leading vehicle rental specialists that you may not have heard of. Our branches cover the UK, Ireland and Spain, our workshops maintain and repair our own fleet. Within the UK we operate circa 49,000 Vans and 19,000 Cars so there is a good variety of vehicles to work on.

About you

If you are a proven Workshop Manager, Service Manager, Aftersales Manager, Workshop Controller, or Senior Vehicle Technician looking for the next step in your career, we would love to hear from you!

As a Workshop Manager, you will be responsible supporting our customers to deliver on their business promises. Your aim; ensuring we get their vehicle back on the road safely and in quick time. Accountable for day-to-day performance across all aspects of the workshop, you will develop a results-focused Vehicle Technician and workshop team that complies with the highest technical and quality standards, drive innovation and improvement to minimise vehicle downtime and, above all, deliver on our service commitment to customers.

What we offer

Of course, a great basic salary, but there’s much more available for you at Northgate Vehicle Hire than just that. Some of our most popular benefits include (but aren’t limited to) …

• Start with 24 days, increasing to 26 days with service , plus the flexibility to buy or sell up to 5 extra days each year . Of course, you’ll have public holidays too and an extra day off to celebrate your birthday !
• well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
• exclusive employee vehicle-leasing schemes
• pension & save-as-you-earn share scheme
• Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)
• Stream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach!

With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.

We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.

We are agile. We are experts. We are imaginative. We are reliable.