Workshop Manager

JCT600 Ltd; Boston; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading automotive dealership seeks a Workshop Controller to lead their team in York, North Yorkshire. You will be responsible for managing the workshop workflow, ensuring customer satisfaction, and motivating technicians to deliver quality work. The ideal candidate has experience in a main-dealer environment and strong technical skills. The role offers diverse benefits, including extensive annual leave and professional development opportunities, while fostering an inclusive and supportive workplace culture.

Benefits

34 days of annual leave

Enhanced maternity and paternity leave

Cycle-to-work scheme

Discounted gym schemes

Referral scheme up to £1,000

Qualifications

• Experience as a Workshop Controller or Assistant Manager in a main-dealer environment.
• Strong technical knowledge and ability to manage a busy workshop.
• Full UK driving licence (free from excessive penalties).
• Strong diagnostic and problem-solving abilities.
• Excellent communication to explain technical issues clearly.

Responsibilities

• Lead and motivate technicians to deliver top-quality work and customer satisfaction.
• Manage workshop workflow, productivity, and safety standards.
• Drive results while keeping clear communication between the workshop and service teams.

Skills

Leadership

Technical knowledge

Communication

Customer service

Problem-solving

Job description

We’re looking for a results-driven Workshop Controller to lead our high-performing team at our Mercedes-Benz dealership in York, North Yorkshire. If you’re ready to boost your aftersales career with ongoing training, career progression, and a culture of excellence, this is your chance!

Your day-to-day will include:

• Lead and motivate technicians to deliver top-quality work and customer satisfaction.
• Manage workshop workflow, productivity, and safety standards.
• Drive results while keeping communication clear between the workshop and service teams.

What We’re Looking For

• Experience as a Workshop Controller or Assistant Manager in a main-dealer environment and strong technical knowledge and ability to manage a busy workshop
• Full UK driving licence (free from excessive penalties)
• Strong diagnostic and problem-solving abilities
• Excellent communication to explain technical issues clearly
• Customer-first attitude

What We Offer

• Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
• Family support: Enhanced paid maternity and paternity leave
• Training & development: From foundation to advanced levels through brand partner training and our best-in-class leadership development
• Cycle-to-work and discounted gym schemes
• Referral scheme up to £1,000

Read more about our Employee Benefits - JCT600

Why JCT600?

• We’ve spent over 75 years building a business that values its people and their careers
• We pride ourselves on being rated highly by colleagues for engagement and inclusivity
• Our commitment to your growth is reflected in our “Life at JCT600” philosophy and seven colleague commitments

How to Apply

At JCT600, you’re always a name, never a number. Ready to drive your career forward?

Click “Apply Now” and upload your CV.

Looking for future roles? Submit your CV directly here and join our talent pool.

Inclusivity & Diversity

JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As part of our commitment to being an inclusive business, we’re proud to be members of the Automotive 30% Club and a Disability Confident employer.

We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that’s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.