Workshop Manager

Northgate Vehicle Hire Limited; Basildon; On-site; GBP 36,000 - 43,000; Full time

Job summary

A leading vehicle rental company is seeking a Workshop Manager for their Basildon location. This role involves managing daily workshop operations, leading a skilled team, and ensuring the highest standards of vehicle repairs and customer service. Ideal candidates will have a strong background in vehicle maintenance and management. The position offers a competitive salary of up to £42,500 plus a bonus and excellent benefits such as well-being services, employee discounts, and a flexible holiday scheme.

Benefits

Bonus scheme

Health benefits

Employee vehicle-leasing schemes

Pension scheme

Retailer discounts and cashback deals

Qualifications

• Proven experience in a managerial role within the automotive repair industry.
• Ability to maintain high technical and quality standards.
• Experience in driving innovation and continuous improvement.

Responsibilities

• Manage daily operations of the workshop to ensure customer satisfaction.
• Lead and develop the workshop team to achieve performance targets.
• Ensure compliance with technical and safety standards.

Skills

Managerial skills

Technical knowledge of vehicle repairs

Customer service skills

Education

Relevant automotive qualifications

Tools

Vehicle diagnostic tools

Job description

We are excited you have visited our Careers page. We are seeking talented individuals that are excellent in their field of expertise and are posed with all potential and skills necessary to help us meet future business challenges.

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Workshop Manager

Reference: JAN20260878

Expiry date: 2026-02-06 09:40:00.000

Location: Basildon

Benefits: Range of Benefits

Workshop Manager - Basildon

Salary: up to £42,500 basic + Bonus + excellent company benefits
Weekly Hours: 42.5 / Week

About us:

We are the UK's leading vehicle rental specialists that you may not have heard of. Our branches cover the UK, Ireland and Spain, our workshops maintain and repair our own fleet. Within the UK we operate circa 49,000 Vans and 19,000 Cars so there is a good variety of vehicles to work on. This busy branch benefits from a strong and growing customer base, attracting a mix of loyal local customers alongside national trade. Ideally located with excellent transport links, the site is just a 1-minute drive from the A127 and 5 minutes from the A13. A wide range of amenities are close by, including Sainsbury’s and popular food outlets such as McDonald’s, KFC, Costa, Nando’s, M&S, Greggs and Honey Woods Sandwiches, as well as various local shops - all within a convenient 5-10 minute walk. A key USP of this branch is its fantastic team, made up of a blend of long-serving and new staff, creating a welcoming, friendly atmosphere that supports consistent performance and future growth.

If you are a proven Workshop Manager, Service Manager, Aftersales Manager, Workshop Controller, or Senior Vehicle Technician looking for the next step in your career, we would love to hear from you!

As a Workshop Manager, you will be responsible supporting our customers to deliver on their business promises. Your aim; ensuring we get their vehicle back on the road safely and in quick time. Accountable for day-to-day performance across all aspects of the workshop, you will develop a results-focused Vehicle Technician and workshop team that complies with the highest technical and quality standards, drive innovation and improvement to minimise vehicle downtime and, above all, deliver on our service commitment to customers.

As a Workshop Manager with Northgate Vehicle Hire, we offer:

• A fantastic bonus scheme
• Start with 24 days, increasing to 26 days with service , plus the flexibility to buy or sell up to 5 extra days each year . Of course, you’ll have public holidays too and an extra day off to celebrate your birthday !
• well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
• exclusive employee vehicle-leasing schemes
• pension & save-as-you-earn share scheme
• Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)
• Stream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach!

With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.

We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.

We are agile. We are experts. We are imaginative. We are reliable.