Workplace Coordinator Central Services · Facilities · ·

Gasway Services Ltd.; Norwich; Hybrid; GBP 28,000 - 30,000; Full time

Job summary

A social housing provider is seeking a Workplace Coordinator to enhance the workplace experience across multiple locations in the East of England. The role, offering a competitive salary of £28,000.00–£29,850.00 per annum, involves supporting facilities management, building relationships with stakeholders, and coordinating business services. The ideal candidate will possess exceptional communication skills and a proactive mindset and will thrive in fast-paced environments. Benefits include a company car and flexible working arrangements.

Benefits

Company car

25 days annual leave

Flagship Rewards Scheme

Death in Service Benefit

Company Sick Pay

Health and well-being programmes

Leadership Team support

Qualifications

• Must have strong organisational skills and attention to detail.
• Should be able to work independently and under pressure.
• Proactive in finding ways to improve processes.

Responsibilities

• Support the Workplace and Project Manager in delivering facilities services.
• Develop relationships with internal stakeholders.
• Coordinate business support services and workplace systems.

Skills

Exceptional interpersonal and communication skills

Strong organisational background in administration

Ability to work efficiently under tight deadlines

Understanding of the Facilities function

Proficient in Microsoft Office Suite

Full UK driving licence

Education

GCSE level or equivalent education

Job description

Would you like to join us on a mission to tackle the housing crisis in the East of England? We're Flagship Homes, a social housing provider with a big heart and a real passion for Equality, Diversity, and Inclusion. Not only will you be part of something truly meaningful, but you'll also enjoy fair pay and some pretty great perks.

We're all about our people and our customers. We live and breathe our values - Great People Doing Great Things, Relentlessly Improving Performance, Spending Money Wisely, and delivering top‑notch customer service.

Role Overview

We are pleased to share an opportunity for someone to us as a Workplace Coordinator. This position is 37 hours per week, Monday to Friday. It is a 6‑month secondment for internal applicants, or a 6‑month fixed‑term contract for external applicants. Agile and flexible working arrangements will be considered.

The role requires flexibility and presence at all office locations. We will consider a minimum of 4 days per week or full time, with the emphasis on travel across our offices in Norwich, Melton/Woodbridge, East Dereham, and Bury St. Edmunds.

Responsibilities

As a Workplace Coordinator, you will support the Workplace and Project Manager in delivering a high‑quality facilities service and workplace experience across the Group. You will develop effective relationships with internal stakeholders, support them with problem‑solving, and enhance the workplace experience in person across our estate, covering Norfolk, Suffolk, and Essex.

You’ll coordinate business support services to the Group and collaborate with the wider Facilities and Workplaces team. This includes coordinating key workplace systems and contracts, such as security access and hybrid mailing, to ensure high levels of service are maintained and that we are spending money wisely.

You will help maintain brand identity and values in our workplaces, support internally hosted events, and share staff‑wide communications relating to our workplaces when required.

Qualifications

• Exceptional interpersonal and communication skills.
• Strong organisational background in administration, with keen attention to detail and ability to work independently.
• Ability to work efficiently under tight deadlines and in fast‑paced environments.
• Understanding of the Facilities function in the workplace; ideally, previous experience in a similar role.
• Proactive, constantly looking for ways to improve ways of working.
• Proficient in Microsoft Office Suite, diary organisation, adaptable, and flexible approach.
• GCSE level or equivalent education.
• Full UK driving licence.

Benefits

In return for your hard work, we offer a competitive salary of £28,000.00 – £29,850.00 per annum and a benefits package that includes:

• Company car.
• 25 days annual leave (increasing to 28 days with length of service), with the ability to buy and sell leave.
• Access to the Flagship Rewards Scheme offering savings on groceries and VIP rewards.
• Death in Service Benefit.
• Company Sick Pay.
• An agile working environment to achieve a healthy work/life balance.

And that’s not all! We’re also proud to offer:

• Opportunities for development (including apprenticeships, our Academy, and various training options).
• Health and well‑being programmes and initiatives.
• Empowerment – we give you the tools and systems to make the right decisions for resolving issues.
• A Leadership Team that inspires, develops, and supports you.

How to Apply

Please see the attached "The Workplace Coordinator – The Part I Play Statement" for responsibilities and requirements details. To apply, click “apply online”. You will be asked to attach your CV (in MS Word or PDF format) and provide a supporting statement, outlining why you’re the right person for the job; please quote reference number 9043 and state that you are applying to be a Workplace Coordinator in your statement.

If you prefer, you may send a 3‑minute video supporting statement – simply include the video’s link in the supporting statement box.

For the full list of benefits for this job, see the page linked above.

If you are successfully shortlisted, you will be contacted within 14 days of the application close date via email. Please make sure to check your email and spam folders regularly for email correspondence.

Closing date: 06.01.2026. Interview date: 14th and/or 15th January 2026.

Applications may be reviewed, and candidates invited to interview ahead of the close date.

We regret we are only able to contact shortlisted applicants. If you have not heard from us within 14 days of the closing date, your application has been unsuccessful.

No agencies please.

Workplace Coordinator – Reference Number 9043