Workforce Officer - Attendance Management

Lehrmancameron; Carmarthen, Llanelli, Haverfordwest, Aberystwyth; On-site; GBP 30,000 - 40,000; Full time

Job summary

A health organization in the UK is seeking a Workforce Officer specializing in Attendance Management. The successful candidate will provide essential HR support, manage sickness absence effectively, and analyze attendance data to drive improvements. Strong communication and organizational skills, along with experience in HR, are essential. The position offers an opportunity to work collaboratively with a multidisciplinary team. Knowledge of Welsh is desirable, and learning support is available for candidates.

Qualifications

• Proficient in attendance management and generalist HR support.
• Ability to analyse HR data and identify trends.
• Experience working in a collaborative multi-disciplinary team.

Responsibilities

• Support the management of sickness absence and provide HR advice.
• Analyse data to identify trends and recommend actions.
• Maintain accurate HR records and oversee case progression.
• Draft letters and coordinate documentation for HR hearings.

Skills

Excellent communication skills

Sound judgement

Strong organisational ability

Experience or knowledge of attendance management

Good understanding of HR systems

Data analysis

Ability to work collaboratively

Job description

Job Overview

We are looking for a motivated and proactive individual to join our Operational Workforce Team as a Workforce Officer – Attendance Management. This role is key in supporting managers and staff across the Health Board to manage sickness absence effectively and provide generalist HR advice.

Responsibilities

• Work closely with operational teams, HR colleagues and Occupational Health to provide timely and focused support in line with the All Wales Managing Attendance at Work Policy.
• Contribute to reducing sickness absence rates by analysing data, identifying trends and supporting managers to take appropriate action.
• Support the management of sickness absence, including advising on the application of the Managing Attendance at Work Policy, attending review meetings, interpreting Occupational Health reports and coordinating ill‑health retirement cases.
• Analyse sickness absence data, identify trends and priorities and recommend improvements.
• Maintain accurate records, track case progression, plan and schedule review meetings and support operational teams to take timely action.
• Provide generalist HR support including disciplinary cases, respect and resolution issues and organisational change; attend hearings or investigation meetings, provide policy guidance, take minutes where required and support completion of associated paperwork.
• Draft letters, maintain HR files in line with retention standards, coordinate documentation for hearings and input information into HR systems.

Qualifications & Skills

• Excellent communication skills, sound judgement and strong organisational ability.
• Experience or knowledge of attendance management, generalist HR support.
• Good understanding of HR systems and data analysis.
• Ability to work collaboratively with multi‑disciplinary teams.

Welsh Language

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. If the Welsh language requirements are not currently met, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Other Information

Interviews will be held on 16.01.2026.