Weekend Guest Experience Advisor (Part-Time)

Buzzworks Holdings Ltd; Kilmarnock; On-site; GBP 40,000 - 60,000; Part time

Job summary

A vibrant hospitality group in Kilmarnock seeks a part-time Customer Services Advisor to deliver exceptional customer service. You will handle inquiries via phone, email, and social media while ensuring a friendly experience. Ideal candidates should have customer service experience, strong communication skills, and a can-do attitude. This role offers flexible weekend hours and opportunities for professional growth within a supportive culture. Apply now to join a dedicated team that loves what they do.

Benefits

Flexible part-time weekend hours

40% staff discount

Career progression opportunities

Wellbeing support

Qualifications

• Some customer service experience, ideally within hospitality.
• Confident communicator – both written and verbal.
• Organised with strong administrative and IT skills.

Responsibilities

• Deliver excellent customer service across all channels.
• Handle day-to-day guest enquiries and requests.
• Investigate and resolve customer issues.

Skills

Customer service experience

Confident communication

Strong administrative skills

Proactive and professional attitude

Team player

Job description

A vibrant hospitality group in Kilmarnock seeks a part-time Customer Services Advisor to deliver exceptional customer service. You will handle inquiries via phone, email, and social media while ensuring a friendly experience. Ideal candidates should have customer service experience, strong communication skills, and a can-do attitude. This role offers flexible weekend hours and opportunities for professional growth within a supportive culture. Apply now to join a dedicated team that loves what they do.