Weekend Customer Service Advisor – Sat & Sun Shifts

APCOA PARKING UK; Wigan; On-site; GBP 14,000; Part time

Job summary

A leading parking management company is seeking a Weekend Customer Service Advisor in Wigan. This role requires providing excellent customer service through inbound calls and emails relating to vehicle management. Applicants should be customer-focused with good communication skills, while previous call centre experience is a plus. Full training is provided, along with a competitive salary of £13,968.24 per annum and other benefits including a pension scheme and free town centre parking.

Benefits

Full training provided

Pension Scheme

Free town centre parking

Qualifications

• Previous experience in a call centre environment is an advantage.
• Target-oriented and friendly demeanor.

Responsibilities

• Answer inbound calls to arrange clamping and de-clamping of vehicles.
• Handle inbound email queries and advise customers on appeals.
• Work two 12-hour shifts per week.

Skills

Customer-focused

Good communication

Basic computer knowledge

Job description

A leading parking management company is seeking a Weekend Customer Service Advisor in Wigan. This role requires providing excellent customer service through inbound calls and emails relating to vehicle management. Applicants should be customer-focused with good communication skills, while previous call centre experience is a plus. Full training is provided, along with a competitive salary of £13,968.24 per annum and other benefits including a pension scheme and free town centre parking.