Webchat Booking Advisor - Health Services (Hybrid)

Bupa; Salford; Hybrid; GBP 27,000; Full time

Job summary

A health insurance provider is looking for a Booking Advisor in Salford. This full-time role involves assisting customers with health appointments and achieving sales targets. Successful candidates will demonstrate strong customer service and sales skills, be PC literate, and possess excellent communication abilities. Benefits include 25 days holiday, health insurance, and a performance-based bonus. This position supports flexible work arrangements, including hybrid options.

Benefits

25 days holiday

Bupa health insurance

Enhanced pension plan

Annual performance-based bonus

Onsite gym or local discounts

Qualifications

• Experience in a customer service or sales environment.
• Understanding of customer service principles.
• Ability to communicate effectively with all levels of customers.

Responsibilities

• Assist customers with booking health appointments via telephone or webchat.
• Work towards achieving monthly revenue targets.
• Arrange appointments and liaise with health centres directly.

Skills

Customer service skills

Sales experience

PC literacy

Verbal communication

Time management

Negotiation skills

Tools

Windows based packages

Job description

A health insurance provider is looking for a Booking Advisor in Salford. This full-time role involves assisting customers with health appointments and achieving sales targets. Successful candidates will demonstrate strong customer service and sales skills, be PC literate, and possess excellent communication abilities. Benefits include 25 days holiday, health insurance, and a performance-based bonus. This position supports flexible work arrangements, including hybrid options.