Water Quality Network & Customer Science Lead

Anglian Water Group Ltd.; Peterborough; On-site; GBP 64,000; Full time

Job summary

A leading water services provider in the UK is looking for a Network and Customer Science Manager to oversee water quality and ensure compliance across the network. The role requires strong leadership skills and a relevant scientific background, focusing on quality management from source to tap. Candidates should have experience in team leadership, regulatory reporting, and continuous improvement. The position offers competitive remuneration and various employee benefits including a pension scheme and health care options.

Benefits

Competitive pension scheme

Private healthcare

Annual bonus scheme

26 days holiday

Free parking

Family-friendly policies

Qualifications

• Proven experience in managing teams in a scientific environment.
• Commitment to health, safety, and continuous improvement.
• Ability to evaluate information and make strategic decisions.

Responsibilities

• Lead water quality investigations and ensure regulatory compliance.
• Develop and mentor a high-performing scientific team.
• Manage customer support and regulatory reporting.
• Enable operational and capital teams to manage water quality risks.
• Drive continuous improvement and represent the business externally.

Skills

Team leadership

Mentoring

Critical evaluation

Interpersonal skills

Strong influencing skills

Education

Degree or postgraduate qualification in a relevant scientific subject

Job description

A leading water services provider in the UK is looking for a Network and Customer Science Manager to oversee water quality and ensure compliance across the network. The role requires strong leadership skills and a relevant scientific background, focusing on quality management from source to tap. Candidates should have experience in team leadership, regulatory reporting, and continuous improvement. The position offers competitive remuneration and various employee benefits including a pension scheme and health care options.