Warranty Administrator

Listers Group; Metropolitan Borough of Solihull; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading automotive dealership in Solihull is seeking a Warranty Administrator. The role involves claiming and processing warranty work, identifying potential claims, and liaising with manufacturers. Ideal candidates have experience with Excel and Word, and while previous warranty experience is preferred, training will be provided. Attractive benefits include 25 days holiday, company pension, and wellness programmes to reward your commitment.

Benefits

25 days holiday plus bank holidays

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Discounts on retailers and restaurants

Long service and loyalty incentives

In-house qualifications

Company Events

Qualifications

• Previous experience in a Warranty Administrator role is ideal but not essential.
• Well-presented individual with the desire and attitude to succeed.

Responsibilities

• Identifying potential warranty work.
• Liaising with the manufacturer to authorise works.
• Processing warranty claims within guidelines.
• Scheduling warranty work with the workshop.
• Ensuring proper payment appeals.
• Monitoring department profitability.

Skills

Excel

Word

Customer service

Attention to detail

Job description

We are currently looking to recruit a Warranty Administrator for our Land RoverDealership in Solihull.

The hours of work are Monday to Friday, 8am to 5pm.

Description

The successful candidate will be responsible for the effective claiming and processing of warranty work.

The role responsibilities will include:

• Identifying potential warranty work.
• Liaising with the manufacturer to authorise works.
• Processing warranty claims within manufacturer guide lines and time frames.
• Scheduling warranty work with the workshop.
• Ensuring that under and over payments are appealed.
• Monitoring profitability and revenue of the department.

What we're looking for:

• Although previous exposure to a Warranty Administrator role is ideal it is not essential as training will be given.
• A well-presented individual with the desire, character and attitude to succeed.
• The successful candidate will have solid experience of Excel, Word and other Microsoft applications.

In return for your hard work, we’ll support you with coaching & development every step of the way. Also, to reward your commitment you’ll get:

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Company Events