Warehouse & Technical Support Manager

EZO; Aberdeen City; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading logistics provider in Aberdeen seeks a proactive Warehouse & Technical Support Manager to oversee warehouse operations and support a field technical team. The role involves managing the warehouse, performing basic technical repairs, and delivering essential spare parts to technicians. Ideal candidates will have experience in warehouse management, strong technical skills, and a full UK driving licence. This position offers a dynamic working environment that requires good organisational and communication abilities.

Qualifications

• Previous experience in warehouse management or a similar operational role.
• Strong technical aptitude with the ability to carry out basic repairs and troubleshooting.
• Good understanding of stock control processes and equipment handling.
• Full UK driving licence is required for parts delivery.
• Good IT and administrative skills, including experience with inventory or asset management systems.
• Excellent organisational and communication skills.
• Experience working with chargers or technical hardware.
• Knowledge of workplace safety procedures.
• Forklift experience or certification is beneficial.

Responsibilities

• Oversee day-to-day warehouse operations, ensuring safe and compliant practices.
• Manage stock levels and ensure timely ordering of parts.
• Maintain a clean and well-structured warehouse environment.
• Conduct basic repairs on chargers and perform technical administration tasks.
• Deliver spare parts to field technicians and provide on-site support when necessary.
• Communicate regularly with the field team and Operations Manager.

Skills

Warehouse management

Technical aptitude

Stock control

Good communication skills

Troubleshooting

Organisational skills

IT skills

Job description

We are looking for a proactive and technically capable Warehouse & Technical Support Manager to oversee our Aberdeen warehouse operations while providing hands‑on support to our field technical team. This role combines warehouse management with practical technical tasks, including basic charger repairs, technical administration, and delivering essential spare parts to technicians across the region.

The ideal candidate will be organised, technically minded, and comfortable working both in the warehouse and on the road.

Key Responsibilities

Warehouse Management

• Oversee day‑to‑day warehouse operations, ensuring safe, efficient, and compliant practices.
• Manage stock levels, organise inventory, and ensure timely ordering and replenishment of parts.
• Maintain a clean, organised, and well‑structured warehouse environment.
• Coordinate incoming goods, inspections, and proper documentation of materials.

Technical Support

• Carry out basic fault‑finding and repairs on chargers and other equipment within the warehouse.
• Perform technical administration tasks, including logging repairs, updating asset records, and completing equipment documentation.
• Assist with preparing and testing equipment before dispatch to the field team.

Field Team Support

• Deliver spare parts, tools, and replacement equipment to field technicians when required.
• Provide on‑site support to technicians when appropriate (non‑electrical/within competence).
• Communicate regularly with the field team and Operations Manager to ensure smooth workflow and rapid response to urgent needs.

Essential Qualifications & Experience

• Previous experience in warehouse management or a similar operational role.
• Strong technical aptitude with the ability to carry out basic repairs and troubleshooting (training can be provided).
• Good understanding of stock control processes and equipment handling.
• Full UK driving licence (required for parts delivery).
• Good IT and administrative skills, including experience with inventory or asset management systems.
• Excellent organisational and communication skills.
• Experience working with chargers, electrical equipment, or technical hardware.
• Knowledge of workplace safety procedures (e.g., manual handling, RAMS).
• Forklift experience or certification (not essential but beneficial).