Warehouse Operative – Fine Foods (30Hrs)

Smith & Brock Ltd; Greater London; On-site; GBP 22,000 - 26,000; Part time

Job summary

A family-run fresh produce company in Greater London is seeking a reliable Warehouse Operative to ensure fast and accurate order fulfilment. Responsibilities include managing retail and courier orders, stock control, and compliance with health and safety standards. The ideal candidate is a team player, physically fit, and willing to learn, even if they lack previous experience. This role also offers opportunities for career progression and benefits like a weekly grocery shop and discounts at local cafes.

Benefits

Weekly free shop of groceries

30% discount at Sylva Café

Welcome water bottle

Qualifications

• Previous warehouse experience is a plus, but not essential.
• Willingness to be flexible with duties and scheduling.

Responsibilities

• Pick, pack retail, labelling and courier orders quickly, accurately, and to a high standard.
• Complete weekly/monthly stock counts and reconcile discrepancies.
• Follow all H&S requirements, PPE standards, and site procedures.

Skills

Team player

Good communication skills

Ability to work in a fast-paced environment

Physically fit

French language skills

Job description

Warehouse Operative – Fine Foods (30 hours contract)

At Smith and Brock, we’re not just in the business of fresh produce — we’re in the business of people, relationships, and responsibility. As a proudly family-run company, our values are at the heart of everything we do. We believe in quality without compromise, integrity in every interaction, and sustainability that safeguards the future.

We champion fair partnerships with growers, exceptional service for our customers, and a supportive, respectful environment for our team. Every role at Smith and Brock plays a part in delivering honest food, responsibly sourced — and doing it with heart.

We're looking for a reliable, hard-working and detail-oriented Warehouse Operative – Fine Foods to join our passionate and supportive team. The role’s priority is retail and courier pick/pack, with additional support across purchasing, stock management, and logistics

What you’ll be doing:

Retail & Courier Fulfilment (Priority Duties)

• Pick, pack retail, labelling and courier orders quickly, accurately, and to a high standard
• Ensure all outgoing parcels are correctly labelled, documented, and dispatched on time

Stock Control & Warehouse Operations

• Complete weekly/monthly stock counts and reconcile discrepancies
• Process Goods-In, including accurate paperwork and timely put-away
• Maintain clear, consistent product labelling and filing systems

Non-Conformance & Waste Reporting

• Log any non-conforming products or waste using the company template
• Escalate issues promptly and file all records for traceability

Health, Safety & Site Security

• Follow all H&S requirements, PPE standards, and site procedures
• Report near misses and safety observations
• Support building security when working the Saturday shift

Purchasing & PO Management – additional tasks

• Raise, update, and close purchase orders in the warehouse/stock system (e.g., Fresh Metrics)
• Ensure all purchasing aligns with approved suppliers, agreed pricing, and terms
• Work with Accounts to resolve invoice/payment queries

Logistics & Compliance

• Prepare customs/certification paperwork for shipments
• Support compliance with Brexit-related processes and maintain organised records

What we’re looking for:

• A team player with a strong work ethic
• Good communication skills and a positive attitude
• Ability to work in a fast-paced environment
• Previous warehouse experience is a plus, but not essential — we’ll train the right person
• The ability to work a rotating rota consisting of one week with five working days and the subsequent week with six working days.
• Physically fit and comfortable with manual handling
• Willingness to be flexible with duties and scheduling
• French language skills are a bonus, but not essential

What we offer:

• Enjoy a weekly free shop of groceries including vegetables and fruits (£25 value at company price)
• 30% off at Sylva Café
• Welcome Smith & Brock Water bottle
• Career Progression, our Team grew with us
• A workplace that values respect, fairness, and a shared commitment to excellence