Warehouse Operations Manager NEW Dunstable Posted today £65,500 Dunstable Distribution Permanen[...]

Superdrug Stores; Houghton Regis; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company is seeking a Warehouse Operations Manager to oversee daily logistics operations. This role is vital for ensuring service levels, managing operational excellence, and leading a high-performing team. Key responsibilities include driving performance, ensuring health and safety compliance, and collaborating with stakeholders. Ideal candidates will have strong leadership skills and a solid background in warehouse management. Attractive benefits including 33 days holiday, employee discounts, and a company pension are offered.

Benefits

33 days holiday rising to 38 days

30% discount on Superdrug products

Company pension matching

Qualifications

• Experience managing high performance in a fast-paced environment is essential.
• Proven track record in leading warehouse or distribution teams.
• Solid understanding of warehouse management systems.

Responsibilities

• Oversee warehouse operations and ensure KPIs are met.
• Drive performance improvement through effective coaching.
• Ensure health and safety compliance across warehouse activities.

Skills

Leadership in operational environments

Strong communication skills

Analytical skills

Cost efficiency management

Team performance management

Job description

Job Title: Warehouse Operations Manager
Location: Dunstable Distribution Centre
Reports to: Assistant Distribution Centre Manager
Department: Logistics / Supply Chain

Job Overview: We are seeking an experienced Warehouse Operations Manager with drive, passion, and resilience to lead key logistics functions including Goods In and Goods Out, FLT, RRU, Assembly, Stock Maintenance, and Replenishment. You will manage cross‑functional teams across all shifts, ensuring service level agreements (SLAs) are consistently achieved while driving operational excellence and continuous improvement. A critical requirement for this role is strong people and performance management capability. You will be accountable for setting clear expectations, developing high‑performing individuals and teams, and confidently addressing underperformance through effective coaching, corrective action, and formal performance management processes where required.

Key Responsibilities:

• Chair or support key meetings including H&S briefings, operational updates, and employee forums.
• Oversee day‑to‑day warehouse operations including Goods In & Goods out, FLT, RRU, Dispatch, Loading/unloading and Assembly.
• Drive performance through KPI tracking, cost control, and continuous improvement.
• Develop team capability through coaching, performance reviews, and succession planning.
• Collaborate with senior managers and cross‑functional teams to align on warehouse strategies and logistics goals.
• Ensure health and safety compliance across all warehouse activities.
• Maintain stock accuracy, lead PI (Perpetual Inventory) processes, and meet auditor requirements.
• Monitor site facilities, labour planning, and supplier contracts for operational efficiency.
• Partner with internal and external stakeholders to enhance warehouse productivity and customer satisfaction.

Key Skills & Experience:

• Demonstrable experience managing both high performance and underperformance in a fast‑paced operational environment.
• Proven leadership in a fast‑paced warehouse or distribution environment.
• Strong communication, analytical, and decision‑making skills.
• Experience in driving cost efficiency, team performance, and operational improvements.
• Ability to manage resources effectively across multiple teams and shifts.
• Solid understanding of warehouse management systems and supply chain operations.
• Demonstrated success in motivating teams and managing change.

Health & Safety Responsibilities:

• Promote a safety‑first culture across all warehouse teams.
• Comply with health and safety regulations and reporting requirements.

Key Stakeholders:

• Internal: Supply Chain, Operations, Category Managers, People Team.
• External: Third‑party logistics providers, suppliers, consultants.

Here’s what’s in it for you:

• 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
• 2 staff discount codes for yourself and a family member or friend
• 30% discount on Superdrug Own Brand Products both in store and online
• Company pension matching and bonus
• We offer Stream – a money management app that gives you access to a percentage of your pay as you earn it
• Being part of more! We are part of a group that works closely with Savers, The Perfume Shop, and Three UK
• We are part of A.S. Watson Group, the world’s largest international health and beauty retailer with over 15,700 stores in 25 markets!

Unrivalled Learning and Development programmes
Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support
Come and be part of something special.

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Location

Unit 1 Prologis Park, Arenson Way, Dunstable, LU5 4RZ, United Kingdom