Warehouse Admin & Customer Service Specialist

Dubizzle Limited; Whetsted; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading eCommerce fulfilment company in the UK is seeking a Warehouse based Administrator and Customer Service Agent to provide exceptional support to clients. The ideal candidate will have a proactive attitude, strong communication skills, and good IT abilities. Responsibilities include acting as the first point of contact for customers, providing accurate information regarding orders, and documenting customer interactions. This role offers a dynamic work environment and opportunities for professional development.

Benefits

Competitive salary and benefits package

Opportunities for training and professional development

Supportive team culture

Qualifications

• Proactive attitude with customer-first mindset.
• Good IT skills including Word and Excel.
• Excellent attention to detail and reliability.

Responsibilities

• Act as first point of contact for customers.
• Provide accurate information on order processing and shipping.
• Document customer interactions and update records.

Skills

Customer-first mindset

Good IT skills

Attention to detail

Strong communication skills

Work ethic and reliability

Tools

Microsoft Word

Microsoft Excel

Warehouse management systems

Job description

A leading eCommerce fulfilment company in the UK is seeking a Warehouse based Administrator and Customer Service Agent to provide exceptional support to clients. The ideal candidate will have a proactive attitude, strong communication skills, and good IT abilities. Responsibilities include acting as the first point of contact for customers, providing accurate information regarding orders, and documenting customer interactions. This role offers a dynamic work environment and opportunities for professional development.