Ward Clerk

Transformationunitgm; Basingstoke; On-site; GBP 25,000; Part time

Job summary

A leading healthcare trust in Basingstoke seeks a part-time Ward Clerk to support clinical teams. Responsibilities include preparing patient documentation, maintaining case note systems, and interfacing with medical staff. The ideal candidate will have a good standard of education and experience with IT systems. Flexible working arrangements can be discussed, and applicants are encouraged to visit the ward. Competitive salary and inclusive workplace offered.

Benefits

Support and training

Fully inclusive working environment

Flexible working patterns

Qualifications

• Good standard of secondary education required.
• Experience of working with IT systems preferred.
• Previous NHS experience advantageous.

Responsibilities

• Ensure availability and preparation of patient hospital notes.
• Maintain the case note tracking system.
• Liaise with medical secretaries to locate missing case notes.

Skills

Good standard of education

Experience of working with IT systems

Knowledge of the day to day running of a ward

Education

Good standard of secondary education

NVQ in Business and Administration

Job description

Main area Ward Clerk Grade Band 2 Contract Permanent Hours Part time - 22.5 hours per week (08:00 - 16:00) Job ref 251-SURG7199-D4

Employer Hampshire Hospitals NHS Foundation Trust Employer type NHS Site BNH Hampshire Hospitals Town Basingstoke Salary £24,465 pa pro rata Salary period Yearly Closing 05/01/2026 08:00

Band 2

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

Job overview

D4 ward at our Basingstoke & North Hampshire Hospital site, is looking for a part-time Ward Clerk to support the clinical and multi-disciplinary team.

This role is required to work Monday to Wednesday

We encourage applicants to arrange a visit to the ward to meet the team who are ready and waiting to meet you.

What we look for:

• Good standard of education
• Experience of working with IT systems

What we Offer:

• Support and training with your role and to help progress
• A fully inclusive working environment
• Your life outside HHFT is important and the Trust are happy to consider applications with flexible working patterns that cater to individual requirements; this can be discussed at interview.

Main duties of the job

• To ensure the availability and preparation of patient hospital notes together with the relevant documentation for all patients admitted to the service. To ensure the availability of patient hospital notes when requested for clinical audit/Risk & Governance departments.
• To use the case note tracking system to record the location of case notes, ensuring that the tracking system is maintained and that staff with access to it can locate case notes over a 24 hour period.
• To liaise with medical secretaries and other hospitals to locate missing case notes and if unsuccessful to escalate to Operational/Clinical Manager.
• To complete the electronic discharge documentation
• To collate documentation and file appropriately in hospital case notes.
• To book patient transport when requested.
• Answering telephone in timely manner.
• Greet visitors to the ward
• Assist Senior Staff where required

Working for our organisation

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Detailed job description and main responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

Person specification

Training and qualification

• Good standard of secondary education
• NVQ in Business and Administration

Experience and Knowledge

• Experience of working with IT systems
• Previous NHS experience

Skills and ability

• Knowldege of the day to day running of a ward

Our commitment to you:

We are committed to equality and diversity in both the provision of our services and how we recruit and manage our staff. Applications are encouraged from everyone with the necessary attributes for the job, irrespective of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy and maternity.

Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.

The paperwork:

• HHFT is committed to putting the safety and care of our patients first – as well as helping us to protect you and your colleagues. Therefore, we would recommend that you are vaccinated against COVID-19 and that you understand that we are treating COVID-19 positive patients within our services.
• Shortlisted candidates will be contacted at least 5 working days before the scheduled interview date. Applications will be submitted directly into our preferred third party recruitment system (Trac). All subsequent information regarding your application will be generated from apps.trac.jobs via email - please ensure to check your junk/spam folders.
• All new staff will be subject to a probationary period covering their first six months in post.
• In compliance with Part 7 of the Immigration Act 2016, all applicants must be able to communicate fluently in English to an appropriate standard which will be assessed as part of the selection process.
• This vacancy may close before the current listed closing date. If you intend to apply you are advised not to delay submitting your completed application.
• We believe that using technology wisely reflects strong time management and a commitment to innovation. However, it's essential to personalise your recruitment application to showcase your unique skills and experiences. Over-reliance on generic, AI-generated content may result in rejection if multiple candidates submit applications with similar language or structure. In such cases, recruiting managers may reach out for further clarity where applications appear consistent with others, to better understand your individual strengths.

Tackling Climate Change:Hampshire Hospitals aims to embed sustainability and net zero carbon principles into the delivery of care across all its services. To find out more, searchHHFT Climate Action [e-mail].

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