Visitor Experience Lead - Workshops & Talks

Arts Council; Bradley Stoke; On-site; GBP 19,000 - 28,000; Full time

Job summary

A cultural organization located in Bradley Stoke is seeking a Visitor Engagement Supervisor. The ideal candidate should be warm, confident, and proactive, ensuring a welcoming experience for all visitors. Responsibilities include supervising assistants and delivering engagement activities, while adhering to health and safety guidelines. The role requires customer service experience and a passion for making contemporary art accessible to everyone. Working hours are 28 hours per week, with an annual salary of £27,476.80 pro-rata.

Qualifications

• Experience in a customer-facing role.
• Calm under pressure and capable of handling emergencies.
• Passionate about making culture and the arts accessible.

Responsibilities

• Supervise Visitor Engagement Assistants to ensure excellent visitor care.
• Deliver visitor engagement activities such as workshops and talks.
• Maintain health and safety standards and safeguarding policies.

Skills

Customer service experience

Ability to handle emergency situations

Calm under pressure

Interest in contemporary art

Job description

A cultural organization located in Bradley Stoke is seeking a Visitor Engagement Supervisor. The ideal candidate should be warm, confident, and proactive, ensuring a welcoming experience for all visitors. Responsibilities include supervising assistants and delivering engagement activities, while adhering to health and safety guidelines. The role requires customer service experience and a passion for making contemporary art accessible to everyone. Working hours are 28 hours per week, with an annual salary of £27,476.80 pro-rata.