Veterinary Receptionist

Kernow Vet Group; Chester; On-site; GBP 20,000 - 25,000; Part time

Job summary

A veterinary practice in Chester is looking for a proactive Receptionist to join their team. This part-time position requires strong customer service and communication skills, as well as the ability to manage a busy reception area. Responsibilities include greeting clients, managing diaries, handling inquiries, updating records, and processing payments. The role offers competitive benefits, including annual leave and professional development opportunities.

Benefits

6.6 weeks annual leave

Birthday leave

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development opportunities

Discounted staff pet care

Qualifications

• Proactive and enthusiastic demeanor.
• Capability to manage multiple calls and inquiries efficiently.
• Experience in greeting clients and handling payments.

Responsibilities

• Greeting clients and managing the reception area.
• Diary management and scheduling appointments.
• Handling telephone calls and email enquiries.
• Updating client records and processing payments.
• Dispensing medications as needed.

Skills

Strong customer service skills

Great communication skills

Computer skills

Ability to work in a busy environment

Veterinary background

Job description

We have an exciting opportunity for a new Receptionist to join our friendly team. Our receptionists are the first contact between our clients and the practice, so they are an integral part in creating a first and lasting impression. Due to this we are looking for someone who has strong customer service skills and the ability to work in a busy environment.You will be working between 2 sites to suit the rota.

Abbey Vets is small animal practice with two branches: one in Durham and one in Chester le Street. Durham is a lovely city with excellent transport links to the North and South. There is a beautiful coast and dales nearby for people who prefer the countryside.

We are looking for someone who is proactive, enthusiastic who has great communication and computer skills.Ideally you will also have a veterinary background.

• Greeting clients
• Diary management
• Telephone calls and email enquiries
• Updating client records
• Processing payment's
• Dispensing medications

About the rota

This is a part-time permanent role working 28.3 hours per week. The shifts are between 8:00am-7:00pm Monday-Friday. You will also be included in our 1:4/5 Saturday rota.

In addition to a competitive salary, you will benefit from:

• 6.6Weeks annual leaveFTE
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Discounted staff pet care