UX Designer - Enterprise

Tesco; Welwyn Garden City; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading retail company in the UK is looking for an experienced UX Designer to craft intuitive solutions that enhance the experience for its diverse colleagues and suppliers. Responsibilities include creating design prototypes and collaborating with cross-functional teams to implement inclusive design principles. Applicants should have a robust portfolio and proficiency with UX design tools such as Figma and Sketch. This role offers a blend of in-office and remote working arrangements, emphasizing a culture of inclusivity.

Benefits

Flexible working patterns

Inclusive and accessible recruitment process

Qualifications

• A portfolio of delivered design work demonstrating expertise across web and mobile apps.
• Good understanding of iterative design processes and user testing.
• Experience designing with accessibility standards (WCAG 2.1 level AA).

Responsibilities

• Craft experiences for colleagues and suppliers improving their work lives.
• Collaborate with multidisciplinary teams to deliver designs.
• Deliver solutions adhering to inclusive design principles.

Skills

User Experience (UX) Design

Collaboration

User Research

Prototyping

Education

Portfolio demonstrating web and app design

Experience in retail sector

Tools

Figma

Sketch

Marvel

Axure

Job description

Responsibilities

• Craft large and small projects from start to finish, redefining complicated experiences into simple and intuitive solutions
• Be involved in all UX process activities including discovery, sketching, wireframing, low-fidelity prototyping, and service/journey mapping.
• Work in partnership with Product Managers to understand and define and frame user problems and to build testable hypotheses to improve the user experience and achieve business outcomes.
• Champion Human-Centred Design inside and outside of your team.
• Work within and across agile squads to design, develop and improve the user experience across our digital products and end-to-end processes.
• Spend time with users in head office, stores, distribution centres, fulfilment centres, or depots to gain insights into their work lives.
• Use quantitative data and partner with the analytics team to help advise your work.
• Work closely with multidisciplinary teams, finding new opportunities for improvements.
• Work closely with different teams including UI designers, researchers, engineers, UX writers, service designers, product managers, data analysts, and business collaborators to explore, build, and deliver designs.
• Help facilitate workshops and ideation sessions.
• Deliver solutions which use inclusive design principles and align with W3C accessibility guidelines.
• Deliver valuable, high-quality and consistent work without sacrificing speed by using our Digital Design System and its standardised foundations, components, and patterns.
• Collaborate with the Design System team to help evolve the Design System based on user needs.
• Assist other fields in recognising the value design can add to a project to create outstanding solutions.
• Provide feedback to other designers to help strengthen your team and Tesco as a whole.
• Help your teammates by inputting into their work, sharing insights and building each other up.
• Work with the Design Manager to cultivate a positive, supportive, and inclusive team culture.

About the role and impact

As a UX designer at the UK’s second biggest employer, you’ll be crafting experiences that help our diverse colleague and supplier base work better. You’ll discover new opportunities, help frame problems, craft intuitive solutions that improve every stage of the colleague and supplier experience!

We have a wide range of specialisms covering 270 different role types, across 84 departments and 10 business divisions! So, it’s all about adapting, growing and embracing challenges.

Our current work includes a captivating variety of platforms, technologies and experiences, including:

• Lifecycle of a product from development to ranging in stores & online
• Delivering products from depots to stores & fulfilment centres and to customers
• Stock, service, and security operations within our stores
• Colleague lifecycle, capability and development
• Internal communications and colleague networks

Our impact in numbers:

• 360,000 colleagues at Tesco globally
• 1,720 colleagues using myProduct suite of apps in UK food, home and clothing
• 270 different role types, across 84 departments and 10 business divisions

Qualifications

• A portfolio of delivered design work demonstrating your expertise across web (desktop / mobile) or native apps.
• Passion for understanding and solving UX problems end-to-end while balancing all facets of a user experience, including strategy, discovery, information architecture, interaction design, and accessibility.
• A good understanding of iterative design process including how to develop and use design research, journey mapping, wireframing, prototyping, and user testing to achieve human-centred design solutions.
• Proficiency with Figma, Sketch, Marvel, Miro, Axure or similar.
• The ability to use both quant and qual insight to make decisions.
• Experience at carrying out or participating in user research, including interviews, observation, and usability testing.
• Experience of designing with accessibility in mind and meeting WCAG 2.1 level AA.
• Experience collaborating closely with multiple fields including product and engineering.
• Strong written and verbal communication skills, and the ability to present skills to all levels of seniority and subject area experts within the organisation.
• The ability to set standards for ways of working for less‑experienced team members.
• Previous experience in the retail sector is an advantage.

Our vision

At Tesco we are committed to becoming every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Inclusive culture

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. We celebrate diversity, recognise the value and opportunity it brings and are committed to creating a workplace where differences are valued and all colleagues are given the same opportunities. We are a Disability Confident Leader and offer a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We offer a range of diverse full‑time and part‑time working patterns across our many business areas, allowing flexibility. We work in a blended pattern – combining office and remote working. Our offices will continue to be where we connect, collaborate, and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you. Everyone is welcome at Tesco.