User Experience Designer

Talent Systems, LLC.; City of London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading software development firm is seeking a motivated part-time UX Designer to enhance user experience through rigorous research and design processes. The ideal candidate will have over 5 years of experience in user research and usability testing, demonstrating strong skills in Figma and familiarity with various research methodologies. This role offers a chance to significantly impact product improvements while collaborating closely with cross-functional teams.

Qualifications

• 5+ years of equivalent experience with a strong focus on user research and usability testing.
• Demonstrated experience planning and leading a variety of user research methodologies.
• Expert-level proficiency in Figma for creating high-fidelity prototypes.

Responsibilities

• Identify current areas of usability improvements by analyzing existing designs.
• Plan, recruit for, and conduct qualitative and quantitative user research.
• Collaborate closely with developers and product managers to ensure effective translation of research findings.

Skills

User research

Usability testing

Qualitative research methods

Quantitative research methods

Figma

Product analytics

Agile development

Tools

Maze

UserTesting.com

Google Analytics

Job description

We are seeking a highly motivated, user‑obsessed Full‑Time UX Designer to join our team. The ideal candidate will be obsessed with UX, passionate about understanding user needs through continuous engagement, conducting thorough user interviews, and rigorously testing features. You will champion good design and user experience by acting as the voice of the customer throughout our products and services. You'll support the continuous improvement of our products by owning and driving the user research process, working closely with the product team to gather, analyse, and translate customer insights into actionable design improvements.

Key Measures

• Website analytics & KPIs
• Success of user research initiatives
• Adoption of research‑backed design changes

Responsibilities

• Identify current areas of usability improvements by analysing our existing designs and gathering feedback across products and devices.
• Plan, recruit for, and conduct qualitative and quantitative user research using methods such as usability testing, focus groups, and guerrilla testing.
• Attend our state‑of‑the‑art casting studios to conduct ad‑hoc user interviews and shadow the casting process, to gather insight and test new features.
• Collaborate closely with developers and product managers to ensure research findings are effectively translated into the product roadmap and delivered to customers.
• Partner with the Principal Product Designer to ensure all research insights are integrated into the product design and development process, from initial concepts to final implementation.
• Translate customer research findings into actionable recommendations, user stories, and design concepts.
• Create and refine user personas, user journey maps, and empathy maps based on research findings.
• Develop prototypes for testing and evaluating new concepts and features with users.
• Instill a research‑driven design culture in the company, helping everyone to value and understand the importance of customer insights.
• Evangelise the latest trends in user research and advocate for good research practices against opposition.
• Build relationships with internal teams to gather and validate research data and feedback.

Skills & Experience

• 5+ years of equivalent experience with a strong focus on user research and usability testing.
• Demonstrated experience planning and leading a variety of user research methodologies, including A/B testing, card sorting, user interviews, and surveys.
• Expert‑level proficiency in Figma for creating high‑fidelity prototypes and final designs.
• Expert‑level understanding of best practices in usability, accessibility, and web standards.
• Proficiency in other research and prototyping tools like Maze, UserTesting.com, or similar platforms.
• Ability to translate complex research findings into clear, customer‑centric recommendations.
• Proven ability to use product analytics tools such as Heap, Google Analytics, or similar platforms to inform and validate research findings.
• Experience designing and shipping successful digital products within an Agile development environment.
• Experience with mobile app design is a plus.
• Ability to work to tight deadlines and manage multiple priorities.

Personal Qualities

• Customer‑centric and empathetic
• Proactive and demonstrates initiative
• A curious and persistent problem‑solver
• Flexible and agile, not afraid to take risks
• Enthusiasm and personal drive

Seniority level

Mid‑Senior level

Employment type

Part‑time

Job function

Design

Industries

Software Development