UK South Customer Success Manager - Drive SAM4 Adoption

Samotics; United Kingdom; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A dynamic technology company in the UK seeks a Customer Success Manager to enhance customer value delivery. The role requires 3-5 years of experience in industrial maintenance or digital transformation and strong stakeholder management skills. The position is focused on driving technology adoption and ensuring long-term customer success. This role offers competitive salary and hybrid working opportunities.

Benefits

Competitive salary

Hybrid and onsite working opportunities

Benefits package (pension scheme, parental leave)

Company events and activities

Enrolment in Stock Appreciation Rights scheme

Qualifications

• 3-5 years experience in industrial maintenance or digital transformation.
• Excellent stakeholder management and change management skills.
• Based in the South of the UK and willing to travel.

Responsibilities

• Guide customers through the customer value journey ensuring effective adoption.
• Build strong executive and operational relationships with clients.
• Drive adoption of SAM4 insights into daily operations.

Skills

Stakeholder management

Change management

Communication

Relationship building

Self-starting

Job description

A dynamic technology company in the UK seeks a Customer Success Manager to enhance customer value delivery. The role requires 3-5 years of experience in industrial maintenance or digital transformation and strong stakeholder management skills. The position is focused on driving technology adoption and ensuring long-term customer success. This role offers competitive salary and hybrid working opportunities.