Travel Money Bureau Leader: Service, Growth & Compliance

Travelex Limited; Stowmarket; On-site; GBP 28,000; Full time

Job summary

A leading foreign exchange company in Stowmarket is seeking a Bureau Manager to lead a team and deliver exceptional customer service. This full-time role involves managing foreign exchange transactions, meeting compliance standards, and working towards performance targets. The ideal candidate will possess strong leadership and communication skills, alongside a retail background. Offered benefits include a pension plan, monthly bonuses, and various flexible shifts to accommodate different lifestyles.

Benefits

Private Medical Insurance

Dental Insurance

Monthly bonus

Pension plan

Flexible shifts

25 days holiday + bank holidays

Qualifications

• Passionate people leader who leads from the front.
• Great communicator with attention to detail.
• Experience in driving revenue and performance.

Responsibilities

• Lead and support the team to deliver excellence.
• Work towards KPIs and targets.
• Process foreign exchange transactions accurately.

Skills

Leadership

Communication

Customer service

Data analysis

Retail experience

Job description

A leading foreign exchange company in Stowmarket is seeking a Bureau Manager to lead a team and deliver exceptional customer service. This full-time role involves managing foreign exchange transactions, meeting compliance standards, and working towards performance targets. The ideal candidate will possess strong leadership and communication skills, alongside a retail background. Offered benefits include a pension plan, monthly bonuses, and various flexible shifts to accommodate different lifestyles.