Transaction Monitoring Compliance QA Analyst IV

Coinbase; United Kingdom; Hybrid; GBP 55,000 - 62,000; Full time

Job summary

A leading cryptocurrency firm in the United Kingdom is seeking an experienced Transaction Monitoring Compliance QA Analyst IV. This role involves conducting quality assurance audits on transaction monitoring cases to support the firm's AML/CFT program. The ideal candidate will have over 6 years of experience in QA, along with strong analytical skills. This full-time position offers competitive compensation, collaboration opportunities, and the potential for growth in a fast-paced environment.

Qualifications

• 6+ years hands-on experience in executing QA, Audit, or as a Financial Crime Investigator.
• Working knowledge of BSA/AML laws, regulations, and rules for financial services/products.
• Strong written/verbal communication, critical thinking, and problem-solving skills.

Responsibilities

• Perform QA reviews of TMS cases based on the quality rubric.
• Conduct training of new QA and QC joiners.
• Present QA findings, insights, and recommendations.

Skills

QA and Audit execution

Financial Crime Investigation

BSA/AML knowledge

Data Analytics

Team collaboration

Education

ACAMS or equivalent AML qualification

Advanced degree in business, finance or legal

Tools

PowerPoint

Google Slides

Excel

Google Sheets

JIRA

Salesforce Service Cloud

Job description

Overview

Transaction Monitoring Compliance QA Analyst IV

Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a candidate who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone eager to leave their mark, who relishes the pressure and privilege of working with high-caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run toward, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. If you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.

You will be part of the Compliance Operations Quality Assurance team, which conducts Quality Assurance audits on transaction monitoring system (TMS) cases, working with production teams from CX and Compliance. In your day-to-day role, you will audit TMS cases to support Coinbase’s AML/CFT (Anti-Money Laundering / Combatting the Financing of Terrorism) program. This role will identify opportunities to improve procedural updates, create and present metrics, train new analysts, and provide insights through established feedback loops.

What you’ll be doing:

• Perform QA reviews of TMS cases based on the quality rubric, ensuring compliance with established guidelines.
• Proactively seek opportunities to tackle challenging and impactful assignments.
• Assist on 2LoD reviews and provide timely responses to findings.
• Lead calibrations & office hours supporting other QA analysts.
• Conduct root cause analysis on thematic issues.
• Identify procedural gaps or inconsistencies and provide proposed solutions.
• Conduct training of new QA and QC joiners along with validating their practice cases.
• Collaborate with internal support teams across Data Analytics, Escalations teams, Financial Crime Compliance, and L&D to enhance processes and workflows.
• Present QA findings, insights, and recommendations persuasively to inspire positive change via weekly metrics/dashboards.
• Provide feedback on drafted procedures regarding areas of opportunity and how the procedures can be enhanced to increase clarity and consistent execution.
• Support agents in addressing their queries on complex procedural requirements.
• Undertake highly complex audits that have a substantial impact on Compliance Operations.
• Apply in-depth knowledge of regulatory requirements when reviewing unusual or complex cases/scenarios.

What we look for in you:

• 6+ years hands-on experience in executing QA, Audit, or as a Financial Crime Investigator.
• Working knowledge of BSA/AML laws, regulations, and rules for financial services/products.
• ACAMS or equivalent AML qualification.
• Experience in assisting, developing, and producing metrics and reporting.
• Strong written/verbal communication, critical thinking, and problem-solving skills.
• Highly-motivated, analytical, organized, innovative, and adaptive.
• Multi-tasking ability, team-oriented, and a self-starter.
• Proven ability to work collaboratively with global partners in other functional units.
• Exceptional work ethic and flexibility to work extended hours to meet deadlines, when necessary.
• Ability to work with limited direction from management when situations occur.
• Intermediate level in PowerPoint/Google Slides and Excel/Google Sheets.

Nice to have:

• ACAMS certification or equivalent AML certification.
• Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support.
• Experience in project management or analytics or quality assurance.
• Advanced degree in business, finance or legal.
• Advanced understanding of Google apps, JIRA and Salesforce Service Cloud.

PID: P71458

Pay Transparency Notice: The target annual salary for this position can range as detailed below. Full-time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision).

Pay Range: £55,620 GBP - £61,800 GBP

Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.

Equity, benefits, and equal opportunity statements apply as required by law. Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider qualified applicants with criminal histories in a manner consistent with applicable law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Coinbase participates in the E-Verify program where required by law.

Coinbase is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact [e-mail] to let us know the nature of your request and your contact information.

Global Data Privacy Notice for Job Candidates and Applicants: Depending on location, GDPR and CCPA may regulate the way we manage data of job applicants. Our full notice is available here. By submitting your application, you are consenting to our data processing as required. For US applicants, submitting your application may involve arbitration of disputes as described here.

AI Disclosure: For select roles, Coinbase is piloting an AI tool for initial screening interviews and summarizing interview notes. A human recruiter will review responses; no employment decisions are made by AI alone. To request a reasonable accommodation due to disability, please contact [e-mail].

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Quality Assurance
• Industries: Technology, Information and Internet

Note: This refined version focuses on the core responsibilities and qualifications, and removes extraneous postings and duplicate sections present in the original. It maintains required disclosures where applicable and presents the information in a clear, job-focused structure using only allowed tags.