Trainee Hire and Sales Coordinator- Kilmarnock

GAP Group; Kilmarnock; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading equipment hire company in Kilmarnock is seeking a Trainee Hire and Sales Coordinator. In this role, you will manage customer queries, process hire desk administration, and ensure stock levels meet demand. Strong customer service and communication skills are essential. Training will be provided, making this an excellent entry-level opportunity with a supportive team. Competitive salary and benefits offered.

Benefits

Competitive salary and bonus scheme

Up to 25 days annual leave plus bank holidays

Contributory Pension Scheme

Employee Welfare Fund

Health & Wellness programs

Qualifications

• All training will be provided, no prior experience necessary.

Responsibilities

• Processing all hire desk administration including customer and supplier queries.
• Managing approximately 40-50 incoming and outgoing hires per day.
• Ensuring sufficient stock levels to meet customer demand.
• Checking vehicles and coordinating with drivers and fitters.
• Resolving customer complaints efficiently.

Skills

Excellent customer service skills

Effective communication

Strong organizational skills

Attention to detail

Proficient IT skills

Team player

Tools

MS Office

Job description

Trainee Hire and Sales Coordinator- Kilmarnock

Contract type

Permanent Full Time

Vacancy location

Location

United Kingdom, Scotland, Kilmarnock Plant & Tools

Location

Unit 8A, Moorfield North Industrial Park, Crosshouse, Kilmarnock, KA20FE

Number of positions

1

Contract hours

42.50

About the role

Our nationwide Plant and Tool division hires a range of equipment including diggers, dumpers and small hand tools to companies within the construction, utilities and infrastructure sectors. As the first point of contact at our depots, the Hire and Sales Coordinator plays a pivotal role in driving our business success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.

The Role

• Processing all hire desk administration including customer and supplier queries
• Managing approximately 40-50 incoming and outgoing hires per day
• Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
• Load checking vehicles and working effectively with the depot team of drivers and fitters
• Resolving customer complaints and supplier issues efficiently

About You

• Excellent customer service skills
• Effective communicator with strong organisational skills and attention to detail
• Proficient IT skills with working knowledge of MS Office including Outlook and Excel
• Strong team player with the ability to work to own initiative
• All training will be provided for the position, so no experience in a similar role or industry is necessary!

About Us

About GAP Group

GAP Hire Solutions has 10 divisions offering the hire of equipment throughout the UK. We are looking to recruit the best talent the industry has to offer to help us grow. As a GAP employee, you'll enjoy benefits such as profit share, loyalty holidays, and a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and, as a company, we are always keen to promote internally.

Benefits

• Competitive salary and bonus scheme
• Up to 25 days annual leave plus bank holidays
• The option to buy up to 5 days additional leave
• Contributory Pension Scheme
• Life Assurance
• Employee Welfare Fund (Company-funded social events)
• Cycle to Work Scheme
• Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)

So what next?

If you fit the profile and are up for the challenge, we would love to hear from you! To apply all you need to do is upload your CV and complete our short application form and we'll take it from there.

GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER