Trade Counter Sales Advisor - Balmoral

Haldane Group; Belfast; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading timber merchant is looking for a Trade Counter Sales representative to join their team in Belfast. You'll be responsible for handling sales enquiries, assisting customers with product selections, and maintaining high standards of customer service. The position requires experience in customer-facing roles and knowledge of building materials. We offer competitive pay and benefits including training programs, discounts, and annual leave.

Benefits

Training & Development Programs

Staff Discounts

Incentive Bonus Scheme

Free on-site parking

Cycle to work scheme

30 days annual leave (including bank holidays)

Qualifications

• Experience in a trade counter or customer-facing role.
• Passionate about providing excellent customer service.
• Ability to work individually and as part of a team.

Responsibilities

• Handle retail and trade sales enquiries.
• Assist customers with product selection.
• Handle cash and operate a stock system.

Skills

Customer service skills

Sales experience

Teamwork

Target driven

Knowledge of building materials

Job description

Haldane Fisher are a leading timber and builder’s merchants and have a reputation for innovation and excellence within their field. The company believes in their people and strives to provide excellent and reliable service to their customers.

Due to continued growth we wish to recruit for the role of Trade Counter Sales based at our Head Office in Newry. We are looking for someone who will maximise sales, build good relationships with customers whilst continually striving to exceed their expectations.

Your key responsibilities for Counter Sales will include:

• Dealing with all retail and trade sales enquiries
• Identifying and assisting customers with product selection
• Cash handling and the operation of a computerised stock system
• A commitment to high standards of customer service

The successful candidate will possess the following attributes:

• Experience of working on atrade counterorcustomer facing role
• Committed and passionate about providingexcellent customer service
• Target drivenwith a genuine passion for the customer
• Ability to work bothindividuallyand as part of abranch team
• Knowledge or a keen interest inbuilding materials, hardware and timber

The successful person will receive a competitive rate of pay plus benefits including:

• Training & Development Programs to help meet your career ambitions
• Staff Discounts
• Incentive Bonus Scheme
• Free on-site parking
• Cycle to work scheme
• 30 days annual leave (including bank holidays)

Closing Date for receipt of applications is Tuesday 20th January 2026