Tenancy Coordinator

Chase Buchanan Group; Worcester; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading lettings agency group is seeking a Tenancy Coordinator to assist in managing tenancy documentation and client queries. The successful candidate will have strong organisational skills, experience with tenancy legislation, and the ability to work within a team. This role offers a hybrid working environment and is a fixed term contract for six months.

Benefits

Employee assistance programme

Competitive holiday allowance

Charity matching and payroll giving

Contribution towards eye care tests

Annual flu vaccination vouchers

Birthday leave

Health cash plan

Qualifications

• Ability to effectively handle administrative aspects of tenancy services.
• Good working knowledge of lettings and tenancy legislation and contract requirements.

Responsibilities

• Draft tenancy deal documentation and tenancy agreements.
• Manage client and tenant queries efficiently.
• Execute tenancy agreements upon instruction from the Tenancy Progression Coordinator.
• Review lettings processes regularly to ensure compliance.
• Monitor documents for tenants' right to rent.

Skills

Proactive

Strong organisational skills

Time management skills

Teamwork

Knowledge of tenancy legislation

Job description

Tenancy Coordinator / SeniorTenancy Coordinator (Renewals Department)

Hours: 40 hours a week, Monday to Friday (Hybrid working after settling in period)

Location: Tower Bridge

Fixed Term Contract for 6 Months

We are looking for an exceptional Coordinator to contribute to the smooth and safe running of the department and assist the team in effectively executing administrative aspects of new deals, change of sharer, renewals and tenancy terminations in order to maximise the efficiency of the Tenancy Services department.

Main Duties:

• Responsible for the drafting of tenancy deal documentation.
• Preparation of tenancy agreements within specified time frame.
• Dealing with basic / standard client and tenant queries.
• Referring complex negotiation queries promptly to the relevant negotiator/Tenancy.
• Notifying team leader / head of tenancy services of any negotiation or compliance issues.
• Executing tenancy agreements upon instruction from Tenancy Progression Coordinator.
• Regular review of lettings processes to ensure these are followed at all times.
• Awareness and application of non-standard tenancy processes: third party deposit payer, landlord own deposits, landlord own agreement, deed of assignment etc.
• Monitoring of right to rent documentation and ensuring time limited visas are recorded for re-checks.
• Manage Non-Managed Right to Rent re-checks process.

Attributes:

• Proactive, highly motivated and confident.
• Strong organisational and time management skills.
• Ability to work as part of a team with tenancy services team and also branches.
• Good working knowledge of lettings and tenancy legislation and contract requirements.

Chestertons: Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business.

Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.

Perks That Make a Difference:

Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.

We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.