Television Licence Field Officer: Home-Based with Car Allowance

Capita plc.; Enfield; Hybrid; GBP 35,000 - 41,000; Full time

Job summary

A leading consulting services firm is looking for a Television Licence Field Officer to conduct visits to addresses in the Enfield area to educate customers on TV licence compliance. Key responsibilities include recording visit details, explaining payment options, and offering support to clients. Ideal candidates possess excellent communication and interpersonal skills, alongside a full UK Driving Licence. The role offers a competitive salary, company car or car allowance, and additional benefits such as annual leave and a volunteering opportunity.

Benefits

Competitive salary

Company car or car allowance

23 days holiday plus opportunities to buy extra leave

Volunteering days

Company matched pension

Employee benefits and discounts

Qualifications

• Ability to interact effectively with diverse customers as you visit multiple locations daily.
• Must maintain a good standard of both verbal and written English.
• Experience in customer service or sales is advantageous but not essential.

Responsibilities

• Conduct door-to-door visits to properties without TV licences.
• Listen to customer reasoning for not having a licence and decide on next steps.
• Record visit details and complete daily timesheets electronically.

Skills

Strong interpersonal skills

Excellent verbal and written communication

Physical mobility

Education

Full UK Driving Licence

Job description

A leading consulting services firm is looking for a Television Licence Field Officer to conduct visits to addresses in the Enfield area to educate customers on TV licence compliance. Key responsibilities include recording visit details, explaining payment options, and offering support to clients. Ideal candidates possess excellent communication and interpersonal skills, alongside a full UK Driving Licence. The role offers a competitive salary, company car or car allowance, and additional benefits such as annual leave and a volunteering opportunity.