Technology Consultant

Iberdrola, S.A; Glasgow; On-site; GBP 100,000 - 125,000; Full time

Job description

Technology Consultant page is loaded## Technology Consultantlocations: United Kingdom, Glasgowposted on: Posted Todaytime left to apply: End Date: February 27, 2026 (13 days left to apply)job requisition id: R-26035**Technology Consultant****Location: Glasgow – hybrid working****Salary:** £61-77K (plus up to 15% bonus and private healthcare cover)**Permanent, Full Time** ***Help us create a better future, quicker***We’re looking for an experienced Monitoring Lead to take ownership of our end-to-end monitoring operations across infrastructure, networks, applications, and services. In this hybrid role, you’ll play a pivotal part in ensuring the proactive detection, escalation, and resolution of incidents, safeguarding service health and maintaining alignment with organisational standards. Acting as the central point of accountability, you’ll oversee monitoring processes, tools, and team performance to ensure the reliability and effectiveness of our monitoring ecosystem. ***What you’ll be doing***You will guide and support internal analysts while building a strong working relationship with our third‑party monitoring provider, ensuring high-quality delivery and seamless collaboration. A key aspect of the role involves shaping and governing standardised monitoring processes, from defining alert thresholds to establishing clear escalation paths. You’ll champion continual improvement by reviewing workflows, enhancing procedures, and driving automation initiatives that elevate our monitoring capabilities. Working closely with our Observability Practice and platform teams, you’ll help ensure our tooling remains healthy, up to date, and aligned with best‑practice lifecycle management. Your leadership will extend into post‑incident activity, contributing to root cause analysis, providing valuable insights, and helping prevent recurrence of monitoring issues. You’ll manage vendor relationships, participate in governance forums, and work with a range of stakeholders to ensure monitoring performance remains transparent, optimised, and aligned with business needs. Reporting will also be an important part of the role, including the creation of dashboards, scorecards, and operational insights that support decision‑making at senior levels. ***What you’ll bring***We’re looking for someone with strong technical expertise in monitoring tools such as BMC Patrol, Helix, Elastic, Entuity, NetScout, and cloud monitoring across AWS and Azure. You’ll bring proven leadership experience, a solid understanding of ITIL or equivalent service management principles, and the ability to communicate clearly and confidently with stakeholders at all levels. A talent for problem‑solving under pressure is essential, and while English fluency is required, Spanish language skills would be a welcome advantage. If you’re ready to take full accountability for monitoring operations, drive service excellence, and shape the future of our monitoring capability, we’d love to hear from you.***What’s in it for you***As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%.At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that - so that you have everything you need to take care of your world – today and tomorrow. That’s why our benefits include:* 36 days annual leave* Holiday purchase – perfect your work/life balance with extra annual leave* Share Incentive Plan and Sharesave Scheme* Payroll giving and charity matched funding* Technology Vouchers – save more and spread the cost of your technology purposes* Count us in – pledge to reduce carbon emissions and help fight climate change* Electric Vehicle Schemes – to help you transition to green/clean driving* Cycle to Work scheme and public transport season ticket loans* Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments* Life Assurance (4x salary)* Access to ‘nudge’ financial wellbeing support* Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more***Why ScottishPower***ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we’re at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in.ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to [e-mail].**Mobility**Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.**IMPORTANT** Advert will close at 23:59 GMT the day before **Job Posting End Date** belowFebruary-27-2026