Technical Writer

Kidde Global Solutions; Herne Bay; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading fire safety company in the UK is seeking a Technical Writer to produce high-quality documentation for its innovative products. In this full-time role, you'll work closely with R&D teams to create user manuals, datasheets, and installation guides. The ideal candidate will have strong technical writing skills, attention to detail, and experience in producing user-friendly content. You'll benefit from a competitive package and opportunities for professional growth within a mission-driven organization.

Benefits

Life Assurance

Health and wellbeing resources

Annual performance bonus

Qualifications

• Proven experience in technical writing for customer-installable products.
• Excellent written and verbal communication skills.
• Ability to convert technical data into clear, plain language.

Responsibilities

• Create high-quality technical documentation for products.
• Collaborate with R&D teams to ensure documentation accuracy.
• Maintain documentation to reflect product design changes.

Skills

Technical writing

Communication skills

Adobe Creative Suite

Project management

Attention to detail

Tools

Computer Assisted Translation (CAT) tools

2D/3D CAD software

Desktop publishing tools

Job description

Position: Technical Writer

Job type: Full-time

Where Fire Safety Innovation Meets Opportunity

As part of EMS Ltd, within the Kidde Global Solutions Commercial Fire Business Unit, you will join a legacy of leadership in fire safety—working with cutting‑edge technologies that safeguard lives and property across the globe.
With a recent $10M investment in product innovation, we’re committed to expanding our impact and providing dynamic opportunities for growth within our team. You’ll be part of a company that prioritizes quality, integrity, collaboration, and customer care, with the resources, training, and incentives to ensure your success every step of the way. If you’re ready to take the next step in your career and be part of an innovative, mission‑driven team, apply now.

Role summary

We are seeking a Technical Writer responsible for creating high‑quality technical documentation that supports our products in the field. This includes datasheets, installation guides, user manuals, and other customer‑facing materials. Documentation will be tailored to different markets and languages, aligned with product scope. The Technical Writer will work closely with the R&D team to ensure literature accurately reflects product design and captures all necessary user interactions.

The role also involves coordinating with cross‑functional stakeholders to ensure timely delivery of technical materials and collecting feedback to continuously improve content quality.

Key Responsibilities

• Collaborate with R&D and project managers to plan and deliver technical documentation within project schedules.
• Ensure targets and deadlines are met, and elevate potential delays promptly.
• Contribute to the efficiency and quality of R&D operations.
• Identify risks or errors in product design or associated documentation and report them appropriately.
• Promote effective teamwork and open communication across departments.
• Maintain and ensure the accuracy of all documentation, keeping it up to date with product design changes.
• Compile and manage all documentation for new product developments, including datasheets, user guides, installation manuals, and training materials.
• Maintain document revision records following company procedures.
• Liaise with third‑party partners when collaborating on technical materials.
• Report discrepancies between product performance and technical documentation.
• Assist in creating technical drawings, diagrams, system maps, and architecture diagrams as required.
• Contribute to technical documentation planning and formatting improvements.
• Support translation of materials into different languages using CAT tools and machine translation.
• Collaborate with technical support teams to ensure customer‑facing documentation meets expectations.
• Support marketing and promotional activities with technical content for trade shows, presentations, and launch events.
• Assist mechanical design teams with simple assembly drawings or label design when required.
• Manage product data, images, and media on Product Information Management (PIM) systems.
• Create visual elements such as videos, diagrams, flowcharts, and infographics to enhance user understanding.

Knowledge, Skills & Experience Required

• Proven experience in technical writing for customer‑installable and configurable products.
• Excellent written and verbal communication skills.
• Proficiency in word processing, spreadsheet, and presentation software.
• Competence with Adobe Creative Suite and desktop publishing tools.
• Basic knowledge of 2D/3D CAD software.
• Experience with Computer Assisted Translation (CAT) tools.
• Ability to work independently, manage multiple projects, and meet deadlines.
• Strong attention to detail and initiative.
• Ability to convert technical data into clear, plain language.
• Ability to capture key design points from detailed technical discussions.
• Ability to analyze and interpret technical and legislative documentation.
• Technical background or understanding of fire detection products (full training provided).
• Knowledge of fire and security standards, particularly in wireless fire and security products.
• Experience with single‑source publishing tools.
• Awareness of different languages and cultures in presenting complex technical information to diverse audiences.

What You Will Gain

Life Assurance, Benefits Central Platform hosting employee reward and recognition initiatives and health and wellbeing resources, Bravo Awards which recognise outstanding contributions from all employees and encourage excellence.

Your journey with us

We always aim to provide a fair and valuable recruitment process for everyone. If selected, you will follow the next stages: Initial call with our recruitment team, Up to 2 interviews with the Hiring Team.

Compensation and Benefits

Individuals may also be eligible for an annual performance bonus based on both individual and company’s performance. The final compensation for this position will be set based on the individual’s knowledge, skills, and experience as it relates to the job requirements. Kidde Global Solutions is committed to providing a competitive benefits package to our employees.

World Leaders in Fire and Life Safety

Kidde Global Solutions is a world leader in fire & life safety solutions tailored for complex commercial facilities to homes. Through iconic, industry‑defining brands including Kidde, Kidde Commercial, Edwards, GST, Badger, Gloria and Aritech, we provide residential and commercial customers with advanced solutions and services to protect people and property in a wide range of applications, all around the globe.