Technical Support Engineer – Generator

Siemens Energy; Newcastle upon Tyne; On-site; GBP 35,000 - 45,000; Full time

Job summary

A global energy technology firm in Newcastle upon Tyne is seeking a Technical Support Engineer to provide expert technical support for generators and assist in new product development. This role involves authoring technical reports, preparing for outages, and collaborating with internal teams. Ideal candidates will hold an engineering degree and have a passion for practical engineering. The position offers competitive benefits and opportunities for professional growth.

Benefits

Competitive salary and performance-based incentives

Comprehensive health and wellness benefits

Opportunities for continuous learning and career development

Flexible working arrangements

Dynamic and inclusive work environment

Access to brand-new technology and innovation projects

Qualifications

• Completed University Degree in Engineering.
• Experience in the Power Generation industry is advantageous.
• High level of practical engineering knowledge.
• Willingness to learn about Siemens generator product range.
• Familiarity with Control & Instrumentation and Hydrogen systems.

Responsibilities

• Provide expert technical support for Siemens generators.
• Collaborate on new product developments.
• Author comprehensive technical reports, work scopes, and test procedures.
• Prepare for outages and deliver customer presentations.
• Support fault finding on customer sites.

Skills

Technical support expertise

Collaboration skills

Communication skills

Practical engineering knowledge

Product knowledge of Siemens generators

Education

University Degree in Engineering

Tools

ERP systems

Drawing retrieval systems

Job description

Join to apply for the Technical Support Engineer – Generator role at Siemens Energy

A Snapshot of Your Day

Join our dynamic team where you will provide essential technical support for Siemens generators and associated products. Imagine being at the forefront of new product developments, authoring technical reports, and crafting detailed work scopes and test procedures. You will engage with internal customers and collaborate with the Siemens Global Engineering Network, ensuring seamless communication and support. As part of your role, you will also prepare for outages, including delivering impactful customer presentations. Your office-based position will involve travel to UK customer sites for outage support and fault finding, making every day an exciting challenge.

How You’ll Make an Impact

• You will provide expert technical support for Siemens generators and associated products, ensuring optimal performance and reliability.
• Collaborate on new product developments, contributing your engineering insights to drive innovation.
• Author comprehensive technical reports, work scopes, and test procedures that enhance our operational efficiency.
• Support internal customers by facilitating effective communication and collaboration within the Siemens Global Engineering Network.
• Prepare for outages by delivering engaging customer presentations and providing on-site support for fault finding.

What You Bring

• A completed University Degree in Engineering, showcasing your foundational knowledge.
• Experience in the Power Generation industry, particularly with large turbo‑generators and auxiliary systems, is advantageous; however, recent graduates are encouraged to apply.
• A high level of practical engineering knowledge, demonstrating your hands‑on capabilities.
• A willingness to learn about the Siemens generator product range, showing your commitment to professional growth.
• Familiarity with Control & Instrumentation, Hydrogen systems, and ATEX requirements is desirable.
• Proficiency with ERP and drawing retrieval systems, enabling you to efficiently locate drawings, BOMs, and procedures.

About The Team

Our Gas Services sector delivers eco‑friendly power generation solutions via maintenance and decarbonisation. We deliver zero or low‑emission power generation, steam turbines, and generators, all in one place. Our team is committed to upgrading and digitalising the fleet, presenting chances for decarbonisation through inventive service options.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With +100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world’s electricity generation. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150‑year legacy of innovation that encourages our search for people who will support our focus on decarbonisation, new technologies, and energy transformation.

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion, and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energise society, all of society, and we do not discriminate based on our differences.

Rewards/Benefits

• Competitive salary and performance-based incentives.
• Comprehensive health and wellness benefits.
• Opportunities for continuous learning and career development.
• Flexible working arrangements to support work‑life balance.
• A dynamic and inclusive work environment that values diversity.
• Access to brand-new technology and innovation projects.

https://jobs.siemens-energy.com/jobs