Technical Repair Engineer

British Gas Corporation; Lincoln; On-site; GBP 45,000 - 53,000; Full time

Job summary

A leading energy provider in Lincoln is seeking a Technical Repair Engineer to join their customer service team. You will ensure prompt assistance for clients and require a strong background in plumbing and heating, especially fault finding. The role offers a base salary of £45,483 with potential earnings of up to £52,400 through a reward scheme. Join a committed team and make a positive impact in the community.

Qualifications

• 3 years of qualified experience in fault finding and diagnosis.
• Electrical knowledge, including wiring and fault finding on S-plan, Y-plan and combination systems and boilers.

Responsibilities

• Attend annual service visits and complex breakdowns.
• Represent the company in customers' homes with a focus on service.

Skills

Outstanding customer experience focus

Fault finding and diagnosis

Electrical knowledge

Education

ACS qualifications (CCN1, CENWAT, CKR1 & HTR1)

NVQ, C&G or equivalent in plumbing or heating

Job description

Technical Repair Engineer

British Gas

About your team

We are a family of brands revolutionising how we power the planet. With 21,000 colleagues, we energise a greener and fairer future by creating an energy system that doesn’t rely on fossil fuels while igniting positive change in our communities.

About your role

We need Service & Repair engineers to join our team of experienced Gas Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in British Gas’ Service Promise – same‑day fix for our customers.

Salary

Base Salary is £45,483 with uncapped OTE – £52,400 is a realistic expectation through our fantastic field reward scheme.

Responsibilities

Being there for our customers is our priority. Whether attending an annual service visit or a complex breakdown you’ll represent British Gas in the customer’s home. You will have plenty of support from managers, mentors, and engineer colleagues, but some jobs can be challenging. Experience working across an array of different boilers and central heating systems and manufacturers is essential.

Qualifications & Requirements

• A natural dedicated focus on providing outstanding customer experience on every visit
• Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1) NVQ, C&G or equivalent in plumbing or heating
• 3 years of qualified experience in fault finding and diagnosis
• Electrical knowledge, including wiring and fault finding on S‑plan, Y‑plan and combination systems and boilers

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Engineering and Information Technology

Industries

Utilities