Technical Author – Security Systems

Cyber UK; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading cybersecurity company in the UK is seeking a Technical Author for Security Systems to produce high-quality documentation. This role requires 5-10 years of experience in technical writing for enterprise software. The ideal candidate will excel in translating complex technical details into user-friendly content. Responsibilities include collaborating with various teams to ensure accurate and up-to-date documentation. This full-time position offers a vibrant work culture and the chance to work on cutting-edge cyber security technologies.

Benefits

Opportunity for career growth

Inclusive work environment

Qualifications

• 5-10 years’ experience in technical writing for enterprise-class documentation.
• Proven ability to grasp complex technical concepts.
• Demonstrable excellence in written communication.

Responsibilities

• Research and write deployment guides and user manuals.
• Ensure documentation meets high quality standards.
• Collaborate with cross-functional teams throughout the product lifecycle.

Skills

Technical writing

Communication skills

Attention to detail

Collaborative authoring

Editing skills

Education

Degree in Computer Science or related field

Tools

MadCap Flare

FrameMaker

Adobe Photoshop

Markdown

Job description

Overview

Technical Author – Security Systems

Description – The primary focus of the HP Wolf Security team is developing cyber security solutions to protect our customers devices and data. The digital threat landscape is ever-changing and as the cyber security industry reacts and adapts to changes, so too do the malware authors. Our unique micro-virtualization technology ensures that customers are protected from even the most bleeding edge cyber security threats. That micro-virtualization technology forms a key pillar in a wider cyber security suite that we’re actively developing. To see what our engineering teams are working on, check out our technical blogs: Job Description for the Technical Author- Security Systems. The candidate is expected to convey the details of the product to the customer. Technical writing translates complex technical concepts into simple language to enable a specific user or set of users to perform a specific task in a specific way. Someone specifically effective in communication requires the skills to produce quality content, language, format, and more. To present appropriate content, writers must understand the audience and purpose.

Responsibilities for the Technical Author- Security Systems:

• Research and write documents such as deployment guides, usage procedures, technical notes, troubleshooting guides, user guides, online help.
• Keep all assigned documentation components up to date with the development of their respective products, while meeting high quality standards.
• Gain deep understanding of products and services, and translate complex information into simple, polished, engaging content.
• Write user-friendly content that meets the needs of target audience, turning insights into language for user success.
• Drive the process of having documents reviewed and approved.
• Proactively communicate status and issues to facilitate coordination with a global team.
• Coordinate and collaborate with product management, development, testing, marketing, support, and related groups through the product-lifecycle process to collect information, meet requirements, and assist in product development.
• Manage multiple projects and set of contract writers.
• Professionally and consistently self-edit own work and assist in editing the work of other team members when necessary.
• Meet requirements for speed, deadlines, and methodology.
• Maintain focus on delivering documentation in the most efficient and productive way.
• Assisting with the interaction design to enable in-product marketing and feature discoverability.

• Requirements for the Technical Author- Security Systems:

• 5-10 years’ experience in building and improving commercial, enterprise-class online and print-styled software documentation for the full range of end users.
• Demonstrable ability to quickly grasp and document technical, abstract, or advanced concepts clearly to any audience level required by a product.
• Demonstrable excellence in technical writing; candidates will be asked to take a writing exam.
• Strong experience with solving communication problems for conceptually complex enterprise products, especially those including subjects such as IT systems security, system software, management systems, databases, and client-server architectures; direct experience with security products is highly desirable.
• Deep experience with modern collaborative authoring solutions.
• Creating content in lightweight markup languages such as Markdown/MD.
• Distributed version control systems such as git.
• Experience with web-based documentation systems.
• FrameMaker & Adobe Photoshop experience to produce Infographics & diagrams.
• Exceptional communication skills – both verbal and written.
• Proven ability with English spelling, grammar, punctuation, syntax and composition rules and a clear business/technical writing style.
• Strong editing skills.

• The following attributes are desirable:

• Degree in Computer Science or related field.
• Working knowledge of cloud-native architectures and/or exposure to security systems.
• Experience with MadCap Flare software.
• Attention to detail.
• Able to work under pressure.

About you

You’re out to reimagine and reinvent what’s possible- in your career as well as the world around you. So are we. We love taking on tough challenges, disrupting the status quo, and creating what’s next. We’re in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful difference.

Job details

#LI-Post

Our history: Inspired by the isolation principles of traditional virtualization, our team known then as Bromium, created a game-changing technology called micro-virtualization to protect end users against advanced malware. Every task the user performs, such as opening a document or clicking on a link, is isolated in its own micro-VM, with access to just the resources required for that task, and existing just for the life of the task. Protection is thus provided through isolation, without relying on detection, hence reliably defending the user from polymorphic and even zero-day malware. Bromium was acquired by HP Inc on 19 September 2019 forming HP Wolf Security.

For more information, visit our website: HP’s commitment to diversity, equity and inclusion – it’s just who we are. From the boardroom to factory floor, we create a culture where everyone is respected and where people can be themselves, while being a part of something bigger than themselves. We celebrate the notion that you can belong at HP and bring your authentic self to work each and every day. When you do that, you’re more innovative and that helps grow our bottom line.

HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere. We work to maintain this position while adding new technologies and innovative products to our portfolio. We invent, develop and bring to market new technologies and capabilities as well as integrate these technologies into our systems. Our focus is on printing and imaging technologies as well as pursuing broader alternative technologies and research with an eye toward commercial applications. We are dedicated to providing advanced innovative solutions to our partners and customers.

Job – Engineering Services

Schedule – Full time

Shift – No shift premium (United Kingdom)

Travel – Relocation –

Equal Opportunity Employer (EEO) – HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. If you’d like more information about HP’s or your EEO rights as an applicant under the law, please click here: Apply For Job