Team Member (Manchester Airport)

Pasta Evangelists Ltd; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A popular food company at Manchester Airport is seeking a Team Member to provide excellent customer service and assist in food preparation. The ideal candidate will enjoy a fast-paced environment, work well in teams, and show attention to detail. The role offers a competitive hourly wage and various perks including duty-free discounts and paid leave.

Benefits

Duty free discounts excluding alcohol and cigarettes

Regular team socials and pasta tastings

Free Pasta Evangelists products

Referral bonus Scheme

Cycle to work scheme

28 days of paid annual leave

Qualifications

• Friendly and approachable demeanour.
• Able to undertake a criminal record check.
• Work effectively in a fast-paced environment.
• Reliable and punctual individual.

Responsibilities

• Provide friendly customer service to travellers.
• Assist in food and beverage preparation.
• Process transactions accurately.
• Maintain cleanliness and hygiene standards.
• Restock products and monitor inventory.

Skills

Customer service

Attention to detail

Teamwork

Basic maths skills

Food safety understanding

Job description

Team Member (Manchester Airport)

Department: Concessions

Employment Type: Full Time

Location: Manchester Airport

Reporting To: Assistant Manager/Store Manager

Compensation: £12.71 / hour

Description

As a Team Member you will support the Assistant Manager to ensure the smooth and efficient operation of the site located within the airport. Your role plays a vital part in delivering high-quality customer service, maintaining cleanliness and hygiene standards, and supporting the overall success of the site.

What you’ll do at Pasta Evangelists:

• Provide friendly and attentive customer service to travellers. Assist customers with menu inquiries, take orders accurately, and ensure prompt service delivery.
• Assist in the preparation of beverages and food items according to standard recipes and portion sizes. Follow food safety protocols and maintain cleanliness in food preparation areas.
• Process transactions accurately using POS systems, handle cash, credit card payments, and provide customers with receipts. Maintain accountability for cash drawers and reconcile sales at the end of shifts.
• Assist in maintaining inventory levels by restocking products, monitoring expiration dates, and communicating inventory needs to supervisors. Ensure products are displayed attractively and in compliance with company standards.
• Maintain cleanliness and hygiene standards in the site, including wiping down surfaces, cleaning equipment, and disposing of waste properly. Follow sanitation protocols to ensure a safe food environment.
• Work collaboratively with other team members to ensure smooth operations. Assist teammates during busy periods, communicate effectively, and support a positive team environment.

Who you are:

• Friendly and approachable demeanour and enjoy interacting with customers. Providing excellent customer service is a priority for you.
• Able to undertake a criminal record check.
• Team-oriented person who is willing to support your colleagues to achieve common goals.
• Work effectively in a fast-paced and dynamic environment, adapting to changing priorities and tasks as needed.
• Great attention to detail in all aspects of your work, including food preparation, cleanliness, and transaction accuracy.
• Reliable individual who shows up on time for shifts, adhering to schedules, and fulfilling responsibilities to the best of your ability.
• Basic maths skills necessary for processing transactions, handling cash, and reconciling sales.
• Understanding of food safety principles and are committed to following proper procedures to maintain a safe food environment.
• Flexibility in hours, airport shifts can start at 3am.
• … A pasta lover!

What we can offer:

• Competitive salary to attract best talent
• Join a dynamic, fast-moving & diverse team
• Duty free discounts excluding alcohol and cigarettes
• Regular team socials and pasta tastings
• Free Pasta Evangelists products
• Referral bonus Scheme
• Cycle to work scheme
• 28 days of paid annual leave (bank holidays inclusive)