Team Manager, Sports & Events

Tour Travel; Fleet; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading travel agency is seeking a Team Manager for Sports & Events to inspire and develop a dynamic team while managing relationships and driving exciting client programs. The role requires strong leadership, excellent organizational skills, and experience in the corporate hospitality sector. This mid-senior position is hybrid, requiring one day a week in the Fleet office along with occasional client visits to London.

Benefits

Flexible Working

Room to Grow

Diverse Work Locations

Comprehensive Healthcare

Employee Recognition Program

Qualifications

• Experience in the corporate hospitality and event ticketing industry.
• Strong negotiation skills and vendor management experience.
• A flair for strategic problem-solving.

Responsibilities

• Foster client relationships and assist with project goals.
• Conduct team performance reviews per company standards.
• Manage and delegate team workload effectively.
• Ensure compliance with operational elements of SLAs.
• Oversee accurate data entry and manage multiple timelines.

Skills

Leadership

Relationship Building

Organizational Skills

Strategic Insights

Communication

Education

Degree related to hospitality, events, or business management

Tools

Cvent

Job description

Team Manager, Sports & Events

Tour Travel

About Us

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services; we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

About The Role

Are you a passionate leader who loves sports and events? As the Team Manager for Sports & Events, you’ll inspire and develop our team while driving exciting programs for our client dedicated banking team.

You Will

• Foster client relationships with the Regional Account Director and assist with client project goals as needed.
• Conduct team performance reviews per company standards.
• Ensure compliance with Service Level Agreement operational elements.
• Manage and delegate team workload effectively.
• Oversee accurate data entry within the team.
• Manage multiple program timelines and ensure clear communication throughout the planning process.
• Update operational SOPs and communicate changes to the team.
• Collaborate with the Regional Account Director, clients, and suppliers to enhance operational efficiency.

You’re Good At

• Leading, training, and motivating a dynamic team in the sports and events space.
• Building strong relationships with corporate hospitality and event ticketing suppliers.
• Managing multiple projects with excellent organizational and time‑management skills.
• Analysing key metrics and providing strategic insights to drive improvements.
• Communicating effectively at all levels, ensuring clarity with stakeholders and team members.

You Might Also Have

• A degree related to hospitality, events, or business management.
• Experience in the corporate hospitality and event ticketing industry.
• Strong negotiation skills with a keen eye for sourcing and vendor management.
• Experience using event management technology like Cvent.
• A flair for strategic problem‑solving and thinking outside the box.

You Should Know

• This is a hybrid role that requires one day a week in our Fleet office.
• There are also 1–2 visits a month to our clients London office – travel expenses would be reimbursed.
• Our standard working hours are 9:00 AM – 5:30 PM with an hour break.

How To Apply

Click apply now to be considered.

THE PERKS

Flexible Working – We support a flexible working environment.

Room to Grow – Our line of work and business structure challenge our people and provide learning and development built into every role.

Everyone has a voice – We thrive on conversations that spark curiosity and empathy; every voice is heard, considered and respected.

Make your move – The diversity of roles across BCD M&E’s global locations allows individuals to pursue new adventures during their time with us.

We’ve got you covered – Comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities, and a successful employee recognition program.

We’re positive – you’ll love it – Our leaders lead with positivity, trust, and support throughout your journey.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Other