Team Leader

Heritage Pubs; Dudsbury; On-site; GBP 60,000 - 80,000; Full time

Job summary

A vibrant local pub in Dudsbury is seeking a Team Leader to motivate and support the team, ensuring a fantastic guest experience. You will help guide and coach team members while maintaining high service standards and creating a welcoming atmosphere. A passion for customer service and leadership is essential. Enjoy benefits like discounts on food and drink, flexible working hours, and various perks. This role requires you to be at least 18 due to alcohol sales responsibilities.

Benefits

25% off food and drink

Online benefits portal

VIP entry to Pubs and Bars

Hotel Discounts

Flexible working

Discounted Gym Memberships

Discounted Dental Insurance

Early access to wages

Development programmes

Qualifications

• Must be at least 18 years old to engage in alcohol sales.

Responsibilities

• Support, coach and mentor your team.
• Create and deliver the management vision.
• Ensure standards and compliance are maintained.
• Create a welcoming atmosphere for our guests.

Skills

Team leadership

Coaching

Customer service

Job description

Location - Horns Inn

Team Leader

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..

The Opportunity

We are looking for a Team Leader who enjoys supporting and motivating the team to create a fantastic experience for our guests at Horns Inn. You’ll help guide and coach the team, making sure everyone works together to deliver the best service possible.

Can you…

• Support, coach and mentor your team
• Support the management team and work together to create and deliver our vision
• Ensure standards and compliance are maintained
• Create a welcoming atmosphere for our guests

A little bit about us…

We're a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. Just a short distance from New Forest and Bournemouth's beaches is The Horns Inn, a charming pub serving traditional British food with a premium twist. With delicious dishes ranging from hearty Sunday roasts to seasonal specials, lighter lunches, indulgent desserts and more, our food menu is brimming with bites for every occasion. Our range of drinks covers craft and cask ales, wines, gins and artisan cocktails, plus our vast outdoor space makes the perfect spot for our guests to sit back and enjoy our tasty tipples in the sunshine (hopefully!). Whether they are out for a trip to the beach or just fancy a treat, we're the ideal place for everyone, including their four-legged friends.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages
• Award winning development programmes

To be considered for the Team Leader position at Horns Inn you must be at least 18 years old as it involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Horns Inn directly.