Tailored Educational Travel Planner

Travelbound European Tours Ltd; Brighton; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading educational travel company based in Brighton is seeking a Tour Operator to manage bookings, handle customer inquiries, and develop detailed travel itineraries. The ideal candidate will excel in customer service, be adaptable under pressure, and have a good command of English and numeracy. Benefits include a hybrid working pattern, overseas travel opportunities, and generous annual leave. This role requires strong organizational skills and the ability to negotiate with suppliers.

Benefits

Hybrid working pattern

Overseas travel opportunities

25 days annual leave plus public holidays

Bonus day off for your birthday

Employee discounts on trips

Qualifications

• Excellent customer service skills required with good written and spoken English.
• Basic knowledge of Word and Excel is necessary.
• Desirable level of spoken and written skill in French.

Responsibilities

• Planning and booking detailed travel itineraries according to groups’ requirements.
• Work with the party leader to create a unique educational travel experience.
• Negotiate rates with suppliers and ground service agents as required.

Skills

Customer service skills

Numeracy

Good written and spoken English

Flexible and adaptable

Education

GCSE Mathematics

Tools

Word

Excel

Job description

A leading educational travel company based in Brighton is seeking a Tour Operator to manage bookings, handle customer inquiries, and develop detailed travel itineraries. The ideal candidate will excel in customer service, be adaptable under pressure, and have a good command of English and numeracy. Benefits include a hybrid working pattern, overseas travel opportunities, and generous annual leave. This role requires strong organizational skills and the ability to negotiate with suppliers.