Systems Administrator CAFM

BPX Electromechanical Company Ltd.; Romsey; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading facilities management provider in Romsey is seeking a Systems Administrator to ensure efficient operations and accurate data management in our Computer-Aided Facilities Management (CAFM) system, Big Change. In this role, you'll handle data entry, assist with reporting, and support users effectively. If you have strong attention to detail, are tech-savvy, and thrive in collaborative environments, this position offers generous leave, comprehensive benefits, and the chance to positively impact asset management.

Benefits

Generous Annual Leave

Comprehensive Pension Scheme

Private Medical Insurance

YuLife Wellness App

Specsavers Eyecare Scheme

Audible Subscription

Onsite Gym

Qualifications

• Highly organised with a focus on execution and data accuracy.
• Allows precise handling of contact and asset information.
• Able to communicate processes clearly and professionally.
• Confident in using and handling data within various software systems.
• Excellent time management to handle multiple tasks effectively.
• Proficient in both independent and collaborative work environments.
• Eager to learn and adapt to new systems.
• Familiar with facilities management industry requirements.
• Knowledge of asset compliance and lifecycle management.

Responsibilities

• Manage and maintain asset data within the Big Change CAFM system.
• Provide operational support for data integrity and onboarding new contracts.
• Assist with reporting and generate tailored data extracts for insights.
• Be the first point of contact for user support and guidance.

Skills

Operational discipline

Attention to detail

Clear communication

Tech-savvy

Organised & efficient

Team player

Proactive learner

Big Change knowledge

FM industry experience

Asset compliance knowledge

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

3 & 4 Sleepy Hollow Business Park, Ampfield Hill, Romsey, Hampshire, SO51 9AW

For—the Overview

Reports to: Contract Lifecycle Manager

Direct reports: N/A

Department: Maintenance

Location: 3 & 4 Sleepy Hollow Business Park, Ampfield Hill, Romsey, Hampshire, SO51 9AW

For—the Purpose

Join our Systems & Integration team as a Systems Administrator and become the go-to expert for keeping our operations efficient and data accurate. In this pivotal role, you’ll manage the day-to-day tasks within our Computer-Aided Facilities Management (CAFM) system – Big Change, ensuring everything runs like clockwork.

You’ll be responsible for:

• Maintaining the integrity of asset data and supporting system users.
• Assisting with reporting and providing insights that help the business make smarter decisions.
• Playing a key role in the smooth operation of our CAFM system under the guidance of the CAFM Manager.

If you’re detail-driven, tech-savvy, and love making processes work better, this is your chance to make a real impact on how we manage assets and deliver operational excellence.

For—the Responsibilities

Data Entry & Maintenance

• Accurately input and update asset data in the Big Change CAFM system, including new registrations, team changes, and maintenance records.
• Keep vehicle and asset registers up to date with key details like registration, type, make/model, and tracking links.
• Validate and clean existing data for accuracy and consistency. Upload essential documents (warranties, manuals, service reports) to the Big Change reference library.

Operational Support

• Build new contracts in Big Change, including PPM schedules, asset lists, and job templates.
• Work closely with the Contract Lifecycle Manager to ensure smooth onboarding of new contracts.
• Assist with data migration and user account setup for operational teams.
• Perform routine checks to ensure everything runs like clockwork.

Reporting Assistance

• Generate standard reports on jobs, tasks, and assets.
• Support the CAFM Manager with tailored data extractions for deeper insights.

User Support & Guidance

• Be the first point of contact for engineers using the Big Change app—helping with timesheets, service sheets, and job completion.
• Onboard new users and provide guidance on workflows. Escalate complex issues to the CAFM Manager when needed.

System & Process Adherence

• Follow established data entry standards and workflow protocols.
• Spot opportunities for process improvements and help make them happen.

For—the Person

We’re searching for someone who thrives on structure, precision, and collaboration. If you love turning data into clarity and enjoy being the go-to person for keeping systems running smoothly, this role is for you.

• Operational Discipline: Highly organised, focused on execution, and driven by data accuracy and consistency.
• Attention to Detail: You take pride in getting the details right, especially when managing contact and asset information.
• Clear Communicator: Able to explain processes and updates in a concise, professional way.
• Tech-Savvy: Confident using Microsoft Office (Excel, Word, Outlook) and comfortable handling data imports/exports.
• Organised & Efficient: Excellent time management skills to juggle multiple tasks and schedules within Big Change.
• Team Player & Independent Worker: You can follow instructions, work autonomously, and collaborate effectively.
• Proactive Learner: Keen to embrace new systems and processes, including updates to the Big Change platform.
• Big Change Knowledge: Familiarity with the platform is a big plus.
• FM Industry Experience: Understanding of facilities management or similar sectors.
• Asset Compliance Knowledge: Awareness of asset lifecycles and compliance requirements.

For—the Commitment

Our purpose is simple but powerful: driving positive change to ensure a sustainable future for generations to come. This means pushing boundaries, embracing new ideas, and constantly improving in everything we do. Our forward-thinking philosophy is brought to life through six key commitments:

• For—the People: Give our people the best experience from start, during and beyond
• For—the Protection: Create an environment that continually improves physical and psychological safety
• For—the Premium: Provide a service that exceeds expectations
• For—the Precision: Deliver certainty through consistent and repeatable quality processes
• For—the Planet: Reduce our carbon footprint in all that we do
• For—the Profit: Deliver fair profits to ensure business stability and enable reinvestment

Generous Annual Leave – 25 days of holiday plus all UK bank holidays, giving you plenty of time to relax and recharge.
Comprehensive Pension Scheme – Secure your future with our competitive pension plan.
Private Medical Insurance – Bupa cover for you and your family, offering peace of mind when you need it most.
YuLife Wellness App – Enjoy wellbeing resources, fun challenges, and rewards to support a healthy lifestyle.
Specsavers Eyecare Scheme – Regular eye tests and optical support to keep you seeing clearly.
Audible Subscription – A monthly credit to help you learn, grow, and unwind with your favourite audiobooks.
Onsite Gym – Stay active and healthy without leaving the workplace.