Support Worker/ social support...

Adultsocialcare; Lichfield; On-site; GBP 10,000 - 40,000; Full time

Job summary

A compassionate healthcare provider in the United Kingdom seeks dedicated Senior Support Workers to provide person-centred care to individuals with complex needs. Responsibilities include assisting with personal care, managing medication, and supporting individuals in day-to-day activities to enhance their quality of life. The position offers flexible working hours and opportunities for career progression, making it an ideal role for individuals passionate about improving others' lives.

Benefits

Flexible Working

Comprehensive Training

Career Progression

Supportive Team Environment

Employee Assistance Program

Qualifications

• Experience in personal care and hygiene routines.
• Ability to administer and manage medication accurately.
• Commitment to promoting independence and individuality.

Responsibilities

• Assist with personal care and hygiene routines.
• Administer and manage medication in compliance with care plan.
• Support individuals in accessing the community and engaging in activities.

Skills

Compassionate

Patient

Excellent communication skills

Reliable and responsible

Organised with strong record-keeping abilities

Education

NVQ Level 3 in Health and Social Care

PMVA/MAPA qualifications in de-escalation techniques

PBS training/certification

Job description

Are you passionate about making a real difference in people's lives? Do you want a rewarding career where every day is unique? Graceful Healthcare Services is looking for dedicated Senior Support Workers to join our compassionate team who daily support citizens with complex care needs such as Autism, Learning and Physical Disabilities etc.

About the Role

As a Senior Support Worker, you will provide person-centred care to individuals in their own homes, supporting people who live with a variety of health needs, such as but not limited to Learning disabilities, Mental health conditions, Physical disabilities, Complex care support, dementia care, and more. You will be involved in care planning and review, activity management, and planning. You will also be involved in the daily audit of food and groceries to ensure that the service users are living healthy, while nutrition is promoted.

You will play a vital role in ensuring that individuals in your care live fulfilling, independent, and happy lives and experience an improved quality of life (QoL).

Responsibilities

Your responsibilities will include:

• Assisting with personal care and hygiene routines
• Administering and managing medication in strict compliance with care plan and MAR Chart
• Daily environmental risk assessment and risk management of the supported placement property
• Supporting individuals to access the community, engage in social activities, and develop healthy relationships.
• Encouraging independence in daily tasks such as meal preparation, household chores, and financial management
• Maintaining a clean, safe, and accessible home environment
• Supporting with day-to-day activities, including attending appointments, shopping, and engaging in hobbies
• Assisting individuals in managing emotions and behaviours, promoting positive behaviour.
• Providing companionship and emotional support
• Supporting individuals in external settings such as hospitals, holidays, or police stations if required
• Keeping accurate records and reporting to the Care Placement Manager

Working Hours

We offer flexible shifts to suit your lifestyle, including:

• Days or nights available – full days (12 hours).
• Sleep-in and waking night shifts are also available.
• We may be able to offer a tailored shift which will be based on a need‑by‑need basis. However, this must be discussed at the interview stage.

What We Offer

At Graceful Healthcare Services, we value our team and offer a range of benefits, including:

• Flexible Working: Full-time, permanent contracts with flexibility to accommodate work‑life balance.
• Comprehensive Training: Ongoing CPD training and development to help you grow within the role and the company.
• Career Progression: Opportunities for career advancement within our growing organisation.
• Supportive Team Environment: A friendly and supportive team committed to delivering the highest standard of care.
• Employee Assistance Program: Everyone receives the health‑assured EAP, ensuring professional support is always available for whatever life throws at you, because your well‑being matters.

Training and Certifications

Due to the role involving supporting individuals with complex care needs, here are some of the qualifications/trainings that will help you succeed in the role;

• NVQ Level 3 in Health and Social Care
• PMVA/MAPA/Any relevant qualifications attained in de‑escalation techniques
• PBS training/certification

Desired Skills & Experience

We are looking for individuals who are:

• Compassionate, patient, empathetic, and forward‑thinking
• Reliable and responsible with excellent communication skills
• Creative thinker with a proactive attitude
• Able to manage and administer medication accurately
• Committed to promoting independence and individuality
• Adaptable and able to respond to the needs of service users
• Organised with strong record‑keeping abilities
• Open to unlearning and relearning

Equal Opportunity Statement

We are committed to diversity and inclusion. We welcome applications from individuals of all backgrounds and are an equal opportunity employer.