Support Worker

Holland & Barrett; Wrexham, Bellanaleck; On-site; GBP 40,000 - 60,000; Full time

Job summary

A national healthcare provider is seeking a full-time Support Worker in Wrexham to assist individuals with learning disabilities. Responsibilities include personal care, engaging in various activities, and flexibility to work different shifts. The ideal candidate should possess a full manual driving licence and demonstrate kindness and reliability. Competitive pay and benefits are offered for this rewarding role.

Benefits

Contributory pension scheme

Employee Assistance Programme

Paid learning and development opportunities

Access to exclusive employee benefits

Qualifications

• Must be a driver with a full manual licence due to service needs.
• Experience preferred but not essential.
• The people we support are looking for someone who is reliable, kind, and helpful.

Responsibilities

• Assist with all aspects of personal care, feeding, and cooking.
• Engage in in-house activities like baking, crafts, and reading.
• Plan and participate in outdoor activities, like swimming and holidays.
• Work flexible shift patterns including weekends and bank holidays.

Skills

Reliability

Kindness

Good sense of humour

Flexibility

Tools

Full manual driving licence

Job description

Contract Type: Full Time

Closing Date: 18 December 2025

Specific Hours: 32

Support Worker

We are pleased to announce an exciting opportunity here at Potens for a Support Worker at our established Supported Living and Community Outreach services.

This is a full-time position based in Reading, where we have a supported living service for 5 adults with learning disabilities. The people who live with us need variable support in all aspects of their lives. The level of care we provide and the outcomes for those who live with us are outstanding.

This role will also involve supporting people within their own homes out in the community.

Must be a driver with a full manual licence due to service needs.

What we’ll give you:

We will ensure you are rewarded for all your hard work, which is why we offer a comprehensive benefits package that includes, but is not limited to:

• £12.21 per hour.
• 40 hours per week, we can also consider part time hours.
• Contributory pension scheme.
• Confidential, supportive Employee Assistance Programme, accessible 24/7.
• Paid comprehensive learning and development opportunities so we can invest in your future, including internal leadership competency sessions and recognised qualifications (level 2 to level 5 NVQ in Health & Social Care).
• New to care? You can complete your Care Certificate with us.
• Access to attractive and exclusive employee benefits, including savings on shopping, leisure, and household expenses.

What you’ll be doing:

• All aspects of personal care, feeding, cooking, some cleaning, and key working.
• In-house activities - baking, art/crafts, board games, sensory, reading etc.
• Outdoor activities – Clubs, pubs, lunch out, keeping in touch with families, swimming, holidays, shopping, and planning.
• Lone working may be required.
• You will be flexible and can work all of the following shift patterns- Shifts will include early, late, and sleep-ins. Weekend working and bank holiday working is required.
• This role will also involve supporting people within their own homes out in the community.

Who you are:

• The people we support have asked for someone who is reliable, kind, happy and helpful with a good sense of humour.
• Experience preferred but not essential.
• You will need to be flexible with a ‘can do’ attitude.
• Must be a driver with a full manual licence due to service needs.

Who we are:

We are a national provider of health, social, and education services with over 35 years’ experience. Our employees are the driving force behind the fantastic care and support being delivered to hundreds of adults and children across the UK. Our teams are purposeful, positive, and progressive. They work hard to empower the people we support to have a voice, achieve their goals, and change their lives. We are always looking for committed, pro-active, and passionate people to join us and create even more opportunities for the people we support. Join our team and have the satisfaction of knowing you’ve changed someone’s life and, in return for your hard work and passion we can give you real meaning and purpose in your work.

Safeguarding

Potens is committed to safeguarding and promotes the welfare of the people we support throughout our facilities. All applicants will be subject to robust pre-employment checks prior to appointment; including but not exhaustive; enhanced DBS, and a minimum of two satisfactory references. Our checks will be service and role specific and can be discussed pre application if required. To view our policy on recruitment of ex-offenders please see full detailsPotens-Recruitment-Ex-Offenders-Policy.doc (live.com)

Diversity

We champion diversity, and we understand the importance of our teams representing the communities and people we support. Here at Potens, you’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live independently, healthier, happier lives and doing our part to make a better working environment where all feel welcome and supported.